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Karen Frank - VP, Branch Manager & Sr. Loan Officer | NMLS ID #460056

Karen Frank

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VP, Branch Manager & Sr. Loan Officer | NMLS ID #4...

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process ... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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Range
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5 Star
90%
4 Star
8%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • Persona migrate verified
    A
    April K H
    Concord, VA
    Posted on January 10th, 2022 04:37 PM
    Great customer service & willing to do more than required! It was a great experience working with the team.
  • Persona migrate verified
    B
    Brannon J O
    Mount Sidney, VA
    Posted on January 5th, 2022 04:07 PM
    Karen has assisted us with both our original mortgage and the re-financing experience and is absolutely fantastic to work with. She was very informative and quick to respond to our questions. I highly recommend that anyone who wishes to purchase...
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  • Persona migrate verified
    C
    Christian T B
    Staunton, VA
    Posted on December 31st, 2021 01:43 PM
    She was extremely helpful and very knowledgeable and made the process feel like a breeze
  • Persona migrate verified
    M
    Michael L F
    Waynesboro, VA
    Posted on December 29th, 2021 02:11 AM
    Everyone very Professional Kept me informed about everything that was going onA great group to work with
  • Persona migrate verified
    R
    Rebekah-Joseph F
    Palmyra, VA
    Posted on December 3rd, 2021 07:03 PM
    She makes the process so easy and upfront and clear with all steps.
  • Persona migrate verified
    W
    Whitney L T
    Staunton, VA
    Posted on November 5th, 2021 12:45 PM
    It was a quick process and good communication
  • Persona migrate verified
    R
    Ryann.coles
    Waynesboro, VA
    Posted on October 22nd, 2021 12:21 PM
    The whole process was so easy and seamless.
  • Persona migrate verified
    S
    Sherrie L E
    Waynesboro, VA
    Posted on October 7th, 2021 05:59 PM
    Karen and her team were so attentive and promptly answered our questions. Every detail was explained to us thoroughly! Made a difficult process go so smooth! Quick closing! Great job!
  • Persona migrate verified
    J
    James T R
    Staunton, VA
    Posted on October 6th, 2021 06:31 PM
    So easy, simple, and stress free.
  • Persona migrate verified
    R
    Richard L M
    Waynesboro, VA
    Posted on September 17th, 2021 01:48 AM
    Quick response to questions, flexible when we had scheduling conflicts, resolved issues that came up
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Bridge Loans
    Reverse Loans
    Specialities
    FHA Loan
    VA Loan
    Conventional Loans
    USDA Loan
    Jumbo Loan
    First Time Home Buyer
    Investor Loan
    Second Home Loan
    View All
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    Positions
    • Atlantic Coast Mortgage - VP, Sr. Loan Officer
      Jun 2nd, 2025 - Current
    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #460056
    • Licensed in VA
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)