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Karen Frank - VP, Branch Manager & Sr. Loan Officer | NMLS ID #460056

Karen Frank

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VP, Branch Manager & Sr. Loan Officer | NMLS ID #4...

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process ... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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Range
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5 Star
90%
4 Star
8%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • SFTP
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    Daysi P
    Waynesboro, VA
    Posted on August 7th, 2026 04:56 PM
    Karen, solo tengo agradecimiento con Dios , por mandar un angel como ud en mi camino 😇🙏🏻 gracias por ayudarme
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    Rick B
    Swoope, VA
    Posted on July 25th, 2026 10:06 AM
    Great communication throughout the process. Working with Karen is like working with a friend who is cheering you on towards the house of your dreams.
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    Kevin I
    Waynesboro, VA
    Posted on July 22nd, 2026 03:22 PM
    Very good experience from start to finish. Communication from Karen and staff was excellent.
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    Karen B
    Swoope, VA
    Posted on July 21st, 2026 10:52 AM
    Karen and her team were wonderful to work with! It took us a year to find the perfect home and they were with us every step of the way. We made multiple offers on different homes and Karen was quick to provide us with the pre-approval letters...
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    Shaina K
    CRAIGSVILLE, VA
    Posted on July 13th, 2026 11:28 AM
    Karen was so helpful. She explained things in ways to help us understand and she was very patient and kind. I would recommend her to my family and friends.
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    Thomas S
    Fishersville, VA
    Posted on July 12th, 2026 03:39 PM
    Excellent communication throughout process
  • SFTP
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    Austin P
    WAYNESBORO, VA
    Posted on July 9th, 2026 08:30 PM
    Karen and her team are wonderful to work with They bend over backwards for their clients. Karen and her team are quick to respond and have the ability to answer all of your questions and answer quickly. Karen was out of town the week before...
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    Jennifer S
    Fishersville, VA
    Posted on July 9th, 2026 03:05 PM
    The agent we could reach out if we had a question personally.
  • SFTP
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    Amy W
    CHARLOTTESVILLE, VA
    Posted on July 9th, 2026 02:39 PM
    - clear instructions, quick responses, friendly
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    Henry W
    CHARLOTTESVILLE, VA
    Posted on July 8th, 2026 04:28 PM
    Karen was amazing! Super helpful and always willing to answer any questions. She kept us informed throughout the whole process and what to expect next! Would highly recommend!
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Bridge Loans
    Reverse Loans
    Specialities
    FHA Loan
    VA Loan
    Conventional Loans
    USDA Loan
    Jumbo Loan
    First Time Home Buyer
    Investor Loan
    Second Home Loan
    View All
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    Positions
    • Atlantic Coast Mortgage - VP, Sr. Loan Officer
      Jun 2nd, 2025 - Current
    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #460056
    • Licensed in VA
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)