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Karen Frank - VP, Branch Manager & Sr. Loan Officer | NMLS ID #460056

Karen Frank

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VP, Branch Manager & Sr. Loan Officer | NMLS ID #4...

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Overall Ratings
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Range
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5 Star
90%
4 Star
8%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • Persona migrate verified
    A
    Aaron T
    Stuarts Draft, VA
    Posted on December 23rd, 2020 05:23 PM
    Great experience
  • Persona migrate verified
    S
    Sanford C
    Staunton, VA
    Posted on December 16th, 2020 02:18 PM
    Easiest mortgage ever! Thx Karen
  • Persona migrate verified
    D
    Daniel B
    Waynesboro, VA
    Posted on December 5th, 2020 08:05 PM
    Karen took my call just a few minutes before five on a Friday and coached me through the entire refinance process for the next half hour. It was immediately apparent that she cared about customers getting the best deal possible and being informed...
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  • Persona migrate verified
    K
    Kelli D
    Staunton, VA
    Posted on December 4th, 2020 07:22 PM
    Everything went fine. no issues.
  • Persona migrate verified
    D
    Donald D
    Waynesboro, VA
    Posted on November 29th, 2020 03:00 PM
    Karen was well informed and professional through the entire process. We couldn't have done this without her! Her assistant Paige was equally helpful and knowledgable. Downsizing and going through the process after 20 years, I'm glad we choose...
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  • Persona migrate verified
    R
    Robert L
    Waynesboro, VA
    Posted on November 11th, 2020 01:08 PM
    Karen
  • Persona migrate verified
    G
    Gail S
    Waynesboro, VA
    Posted on November 11th, 2020 01:34 AM
    Karen was so great to work with!
  • Persona migrate verified
    C
    Connie B
    Waynesboro, VA
    Posted on November 4th, 2020 12:15 AM
    After a very rocky start with a previous loan officer Karen took the bull by the horns and did a great job getting everything straightened out quickly. Very impressed with her professionalism and great attention to every detail. Once she took...
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  • Persona migrate verified
    S
    Seleina A
    Stuarts Draft, VA
    Posted on November 1st, 2020 07:43 PM
    Karen was very on top of the whole process and when I didn’t understand the paperwork she was quick to explain. She made this huge buy that I was very nervous to make a little easier for me.
  • Persona migrate verified
    M
    Mason M
    Staunton, VA
    Posted on October 27th, 2020 12:13 AM
    Karen was wonderful to work with, she stayed on top of things. We had a few curve balls thrown our way and she knocked them out of the park each time! Thank you for all you’ve done to assist me with loan process! I would definitely recommend...
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Bridge Loans
    Reverse Loans
    Specialities
    FHA Loan
    VA Loan
    Conventional Loans
    USDA Loan
    Jumbo Loan
    First Time Home Buyer
    Investor Loan
    Second Home Loan
    View All
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    Positions
    • Atlantic Coast Mortgage - VP, Sr. Loan Officer
      Jun 2nd, 2025 - Current
    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #460056
    • Licensed in VA
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)