Karen Chiu at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #611778
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Very thankful for Karen and her team. Open communication and a common goal
and go a long way. My experience was very professional and respectful. Thank you, thank you, thank you!!!!
Reply from Karen Chiu
March 9th, 2026 08:53 PM
I'm grateful for your feedback, Anne. It's wonderful to hear that the open communication and shared goals made your experience with me and my team both professional and respectful. I'm always here if you need anything in the future. Thank you...
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Karen was very professional as well as very friendly. She shared her experiences she had while she was purchase her home and chanllenges she had, which overall helped me to figure out what should be my next step. All the time she was very pleasent...
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Reply from Karen Chiu
March 5th, 2026 08:31 PM
I'm grateful for your thoughtful review, Joon. It's wonderful to hear that sharing my experiences and challenges was helpful to you in navigating your next steps. I'm pleased that our discussions about the dynamic interest rates were meaningful....
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Over my career I have worked with a lot of mortgage companies but none compare to Karen and her team. They constatly go above and beyond in terms of service and produts offered. They are a key part of the RC Homes team!
Reply from Karen Chiu
March 4th, 2026 08:54 PM
I really appreciate the feedback and am looking forward to working with you again.
Karen and her whole team were amazing!!
Reply from Karen Chiu
February 23rd, 2026 05:53 PM
Thank you for your kind review, Al. I'm glad to know that you had a positive experience with both me and my team. It's important to me that we provide consistent support throughout the process. If there's anything more I can do for you, please...
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Courteous service even when some items weren't going entirely smooth
Reply from Karen Chiu
February 16th, 2026 03:45 PM
I'm glad to hear that you felt the service was courteous, Ramin, even when things weren't going perfectly. Providing supportive and respectful service is always my goal, no matter the circumstances. If there’s anything more I can do to assist,...
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EFFICIENT, THOROUGH, CARING! THANK YOU FOR BEING THE BEST
Reply from Karen Chiu
February 9th, 2026 07:18 PM
Danette, I appreciate your enthusiastic feedback. Knowing that you found my assistance efficient, thorough, and caring means a lot. I'm glad to have been able to support you effectively during this process. If there’s anything more you need...
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Karen's team was very responsive to all of our needs and questions. They worked hard to help us get it loan approved in less than a month!
Reply from Karen Chiu
February 2nd, 2026 09:12 PM
Marisol, I'm pleased to hear that my team's responsiveness and dedication made a difference in getting your loan approved swiftly. It's important to me that you felt supported throughout the process. If there’s anything more I can assist you...
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Karen Chiu at CrossCountry Mortgage has received a review with 5 star rating from Seaasun
Karen goes above and beyond and knows her craft unlike anyone in the biz !
Reply from Karen Chiu
January 30th, 2026 08:38 PM
It was great working with you. Thanks again for putting your trust in us.
Karen is a rock star when it comes to Home Mortage loans
Reply from Owner
February 1st, 2026 12:00 AM
Thank you Doug. It has been my pleasure and honor to work with you on this transaction. Hope we shall do another one soon! You are an awesome, extra customer service realtor. She is so lucky to have you.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 611778
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095