Kaitlyn Taylor
Sr. Mortgage Loan Officer | NMLS # 556548
With over 12 years of experience in the real estate & mortgage industries, Kaitlyn has a vast knowledge of all the steps involved in home buying, & the ability to simplify that process. Kaitlyn is dedicated to helping her clients find the b... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Kaitlyn was the reason it was a great experience.
Reply from Kaitlyn Taylor
October 1st, 2025 02:56 PM
We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
Clear and timely communication throughout.
Reply from Kaitlyn Taylor
October 1st, 2025 02:56 PM
We're thrilled that you're satisfied with our service. Don't hesitate to contact us for any mortgage assistance.
⭐️I cannot stress enough the caution I'd advise when considering Towne First Mortgage for your home financing needs, especially if you end up dealing with Kaitlyn. The lack of professionalism and competency shown throughout the process was...
read more
Reply from Kaitlyn Taylor
September 19th, 2023 12:00 AM
Hi there. Thank you for your time and taking our call the other day in response to your experience while working with us. We're sorry to hear that you had an unpleasant experience. We understand how frustrating this can be and we apologize...
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⭐️I cannot stress enough the caution I'd advise when considering Towne First Mortgage for your home financing needs, especially if you end up dealing with Kaitlyn. The lack of professionalism and competency shown throughout the process was...
read more
Reply from Owner
January 9th, 2026 10:39 AM
Hi there. Thank you for your time and taking our call the other day in response to your experience while working with us. We're sorry to hear that you had an unpleasant experience. We understand how frustrating this can be and we apologize...
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Y’all ladies made it so easy. Kept me informed and found answers to any questions I had. Also it’s always a win when the kids get snacks!
If you are going to use this company I definitely recommend Kaitlyn Taylor. I’m sure others are just as helpful but she is exceptional.
Reply from Owner
January 9th, 2026 10:38 AM
Thank you, Randi! Your feedback goes a long way, and I appreciate you!
Kaitlyn. She was so positive and helpful the whole way. Very knowledgeable and professional but friendly at the same time. I would definitely recommend her.
It was a smooth process and good communication.
Communication was fast and through. Kaitlyn made the experience easy to manage. Thank you for all the help.
Overall the experience was okay, there were 2 issues that contributed to it not being a great experience.
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About
With over 12 years of experience in the real estate & mortgage industries, Kaitlyn has a vast knowledge of all the steps involved in home buying, & the ability to simplify that process. Kaitlyn is dedicated to helping her clients find the best home financing solution for their individual needs & strives to make the experience feel thoughtful & personal for everyone.
As a Richmond native, Kaitlyn understands the local housing market, which also serves as an asset. She also understands the importance of having the lines of communication open constantly & is always accessible to her clients & partners. In her free time, she enjoys reading, running, spending time with her family & friends, & enjoying Richmond's festivals, food & music.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Towne First Mortgage - Sr. Mortgage Loan OfficerMay 8th, 2023 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 556548
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