Kaitlin Ward at CrossCountry Mortgage
Loan Officer | NMLS #2008843
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Everyone was very friendly and timely.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
The personal service was fantastic. Also, the company online secured portal made our out of date loan process so easy!
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Everyone was extremely helpful, we never felt in the dark about anything and whatever needed communicated or requested as far as information was always timely, and courteous. We would love to work with Kaitlin again in the future and would...
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Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
This team was amazing! Very patient, great explanations, on time, all around kind people! Thank you
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
We were given an overview of the process from the start and updated on each step along the way. The timeline graph was a nice visual. The portal and e-signing was smooth. I felt our PII was safe and protected and we met the original closing...
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Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Everyone I worked with was kind, responsive, supportive and made the process easy. As a first-time home buyer, the guidance and patience of everyone was also very appreciated.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
As first time home buyers we felt like things were explained very quickly and it wasn’t apparent that our team was seeking ways to get us to the lowest monthly payment option. It also seemed confusing the communication between Kaitlin, Michael,...
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Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
Information on was given to fast
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Easy and smooth!
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The communication was quick, informative and kind. All of our questions were answered and the process was quick and painless.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2008843 | Branch NMLS #2822553
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- 2008843
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095