Guild Mortgage - Jynel Torres
Loan Officer | NMLS# 1643580
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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8 AM to 5 PM(Open now)
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8 AM to 5 PM
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closed
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Reviews from Web
Jynel did a wonderful keeping us informed and answered any questions we had about our loan/mortgage payment options.
Reply from Jynel Torres
August 31st, 2026 01:44 PM
Stephanie, I'm thankful for your kind words. It's nice to know that I could keep you informed and assist with your questions about loan and mortgage payment options.
Jynel gave my husband and me the best most professional customer service we have received in quite some time.
Reply from Jynel Torres
August 20th, 2026 08:33 PM
Charlotte, I'm glad to hear that you and your husband had a positive experience with my service. It’s great to know that the professionalism met your expectations.
Jynel represents a level of professionalism you would expect when you deal with this level of transaction. She kept us informed throughout the entire process and was there for assistance and support when we had questions.
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Reply from Jynel Torres
August 17th, 2026 08:57 PM
Danny, I appreciate your kind words about my professionalism. I'm pleased to know that I could keep you informed and provide the assistance you needed throughout the process. Your positive experience means a lot to me.
Jynel was an amazing help. With it being my first experience with the home buying process, Jynel answered any questions I or my loved ones had. everything was clear and concise.
It would have been great to have real, substative updates. "We are workign on it" is not a realvant and meaningful update. The contract allows for the lender to give the other party loan updates throughout the transaction. She seemed to communicate...
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Reply from Jynel Torres
July 6th, 2026 08:24 PM
Thank you for bringing this to our attention. We’re sorry that you did not have a good experience. Rest assured; our team will be reaching out to address this matter shortly. Your feedback is valuable to us, and we're committed to resolving...
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Jynel is a go getter and will make it happen!
Always great working with Jynel! She really takes the stress off of first time home buyers.
Jynel has a great ability to ease the stress and concerns that come with working with first time home buyers
Reply from Jynel Torres
May 11th, 2026 05:11 PM
Mark, I'm grateful for your kind words. It's appreciated to know that I could help ease the stress and concerns during your first home buying experience. Thank you for trusting me with this important milestone.
Jynel was on top of everything for my situation. She explained things in detail, was prompt about reaching out to me for things I needed, and made the whole experience less scary and a lot easier.
Reply from Guild Mortgage - Jynel Torres
April 28th, 2026 02:30 PM
Cameron, I appreciate your kind words and am pleased to hear that I could make the process easier for you. It's important to me that everything is clear and timely, so I'm glad that my approach helped alleviate any concerns. Thank you for choosing...
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Closed on time even with a loan product change.
Reply from Guild Mortgage - Jynel Torres
April 20th, 2026 03:04 PM
Marjorie, I'm glad to hear that we were able to close on time despite the loan product change. Your satisfaction is important to me, and I appreciate your trust in the process.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1643580
Disclaimer
I am authorized to do business in the states of Colorado and New Mexico.; NMLS ID: 1643580; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.