Justin St Clair at CrossCountry Mortgage
Sales Manager | NMLS #1416140
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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I felt like communication, planning and prepping for the process could have gone better to avoid extra sourcing, delayed timelines and additional changes made through the loan process. Things like no cash gifts, that everything needs to be...
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Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
You stuck with me being that I'm out of town and been looking for 4 years. Thank you
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Everyone was very eager and nice, with a lot of communication, but there were so many people involved on the team and things were often listed as a requirement pretty last minute. I understand when something completely unexpected pops up for...
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Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
We received updates at every step of the way. Each new step came with an explanation of what was happening in a way we could understand. All the team members were very friendly, helpful and were able to answer all our questions.
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Friendly staff and great communication!
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Fast and friendly service
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
quick responses to email
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Kiana Brown immediately response to a sudden pre-approval request from me - her explanation and direction was clear, concise, and supportive. Kiana made herself available via multiple channels of communication; email, text, calls.Gelisa Edwards...
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Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
A couple communication challenges. Loan had to chane which added a month. Was confused about my tasks re the Title Company.
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Very easy to work with
Reply from Justin St Clair at CrossCountry Mor...
April 3rd, 2026 01:43 PM
Congratulations on this big life decision! We hope to work with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1416140 | Branch NMLS #2822553
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 1416140
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095