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Justin Buchanan- AnnieMac Home Mortgage - Mortgage Loan Originator | NMLS# 1917833 in Plano, TX

Justin Buchanan- AnnieMac Home Mortgage

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Mortgage Loan Originator | NMLS# 1917833

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Justin understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why he is committed to guiding you every step of the way, ensuring you're informed and empowered throughou...... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Overall Ratings
4.5
(67)
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Reviews from Web
  • 5.0
    Encompass
    J
    Julian R J
    Tucson, AZ
    Posted on May 15th, 2026 02:21 PM
    Everything was great, good communication and answer questions and email right away.
    Reply from Justin Buchanan- AnnieMac Home Mort...
    May 15th, 2026 02:26 PM
    I'm glad to hear that you found the communication effective and your questions were answered promptly, Julian. Ensuring a smooth process is important to me, and I'm thankful for your kind words. If there's anything else you need, please feel...
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  • 5.0
    Encompass
    A
    Anita S F
    ATLANTA, GA
    Posted on April 28th, 2026 11:37 PM
    My experience was great starting with Justin the first day. I was searching the internet for loan information and I didn't want to talk over the phone at the time. I liked Justin because he kept communicating with me via text and email. He...
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    Reply from Justin Buchanan- AnnieMac Home Mort...
    April 30th, 2026 04:26 PM
    Anita, I'm glad to hear that you felt comfortable with the communication approach we took. It's important to me to respect your preferences and ensure you have the information you need in a way that suits you best. Thank you for sharing your...
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  • 5.0
    Encompass
    L
    Lauren H
    GAINESVILLE, GA
    Posted on April 14th, 2026 02:07 PM
    Justin made it happen and we appreciate him and Sarah so much! Can't wait to work with them again in the near future!
    Reply from Justin Buchanan- AnnieMac Home Mort...
    April 15th, 2026 02:22 PM
    Lauren, I'm grateful for your kind words and appreciation. It's appreciated to hear that you had a positive experience working with both Sarah and me. I look forward to the opportunity to assist you again in the future!
  • 4.83
    Encompass
    B
    Benjay W
    BIRD ISLAND, MN
    Posted on April 5th, 2026 02:19 PM
    Having a reduced rate and a team that kept communicating and trying to get to me to help me.
    Reply from Justin Buchanan
    April 15th, 2026 02:19 PM
    Benjay, I'm pleased to hear that the team's communication and efforts to assist you were helpful. It's important to me that you felt supported throughout the process. If there's anything more I can do for you, please feel free to reach out.
  • 5.0
    Encompass
    R
    Rebecca L
    Lacombe, LA
    Posted on March 30th, 2026 09:02 PM
    Our agent Justin explained everything to us as we went through the process, making sure we received everything and understood what was going on at all times. We really appreciate him. We couldn't have asked for a better agent.
    Reply from Justin Buchanan
    April 9th, 2026 09:03 PM
    Rebecca, I'm truly pleased to know that you felt well-informed throughout the process. It's important to me to ensure clarity and understanding every step of the way. Your appreciation means a lot, and it was a pleasure assisting you. Should...
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  • 2.83
    Encompass
    A
    Amanda L B
    YORK, PA
    Posted on March 27th, 2026 11:05 PM
    Better communication
  • 5.0
    Encompass
    T
    Tom E
    Chicago, IL
    Posted on March 20th, 2026 01:02 AM
    Made it easy for the whole process
    Reply from Justin Buchanan- AnnieMac Home Mort...
    March 21st, 2026 12:10 AM
    I'm pleased to hear that the process felt straightforward for you, Tom. Making things easy and clear is always my goal, and I'm glad I could assist you in that way. If you ever have more questions or need further help, feel free to reach out...
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  • 4.83
    Encompass
    K
    Kimberley S S
    CINCINNATI, OH
    Posted on February 1st, 2026 04:13 PM
    Everyone kept me informed where we are in the process. It was easy to upload my documents I didn't have any trouble with getting things done
    Reply from Justin Buchanan- AnnieMac Home Mort...
    February 3rd, 2026 06:45 PM
    I'm pleased to hear that you found the process smooth and straightforward, Kimberley. Keeping you informed and ensuring ease of document submission are important aspects of what I strive for in my work. If there's anything more I can assist...
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  • 2.66
    Encompass
    M
    Michael J M
    SAINT AUGUSTINE, FL
    Posted on January 8th, 2026 04:04 PM
    Well when you tell someone, I will call you when I get to the office and then no call. That is not good customer service. Communication is #1 and I feel some of that is lacking. I requested many time for phone calls and all I got was emails....
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  • 5.0
    Encompass
    E
    Errica L
    TALLAHASSEE, FL
    Posted on November 20th, 2025 11:53 AM
    I was nervous due to this being my first home so this was my first refinance. Justin was very polite and explained the process to my understanding. Glad I did it at this time.
    Reply from Justin Buchanan
    December 1st, 2025 07:05 PM
    It's great to know that you felt comfortable and informed throughout your refinancing experience, especially being a first-time homeowner. I understand how important it is to feel secure during such significant financial decisions, and I'm...
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  • 10 of 67
    About
    Justin understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why he is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Justin is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, his goal is to find not just any loan, but the perfect one for you.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional
    FHA
    USDA
    VA Loans
    Jumbo
    Non-QM
    Cash Offers
    Renovation 203k
    View All
    167
    /850
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    Year Started

    2011

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 1917833
    Disclaimer

    ©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.