

Juan Santana at CrossCountry Mortgage
Vice President of Lending | NMLS #1078235

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Staten Island, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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my entire experience was great with Freedom Mortgage
Kept us up to date and informed us through whole process
I had a very good experience with Freedom Mortgage, so grateful that Jean V was there for me when I had a question….even after hours. He made the process smooth. Overall, the service and communication was great. I would recommend this place...
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I'm in the business for 29 years. I'd say customer service is a weakness on this team. My client whom I referred to Freedom was completely lost frustrated left to feel like she was incompetent! While the loan closed it was with much frustration....
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My experience with Juan was not good at all. I felt unimportant, at times spoken to like I was inconveniencing him and not taken seriously until my realtor chimed in. I feel Juan dealt with me and realtor, via email in an unprofessional matter....
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Juan and his team worked very hard to keep the transaction moving along to the closing table.
Everything went well with my well
Juan is an excellent loan officer. Very responsive and reliable. I will recommend him to anyone I know who is looking for a home mortgage.
Juan is the best there is, best there was, and best there ever will be! Working with Juan's team is always a smooth and professional experience. This is my second time working with Juan and I plan to use him for any future mortgage needs.
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Juan was patient and kept me informed every step of the way. The entire Freedom Mortgage team was very helpful.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Staten Island, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1078235 | Branch NMLS #2820173
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Reverse Mortgage
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1078235
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095