Juan Santana at CrossCountry Mortgage
Vice President of Lending | NMLS #1078235
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Staten Island, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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Juan Santana and his team at CrossCountry Mortgage were phenomenal throughout our homebuying process! This was my second time working with Juan, and I would gladly work with him again. His expertise, responsiveness, and amazing demeanor made...
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Reply from Juan Santana
October 12th, 2026 02:18 PM
I'm grateful for your kind words and for choosing to work with me again, Renee. It's wonderful to know that my expertise and responsiveness contributed to a smooth and stress-free homebuying process with CrossCountry Mortgage, LLC. Your recommendation...
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I worked with was very responsive and attentive to my needs
Reply from Juan Santana
April 10th, 2026 02:53 PM
I'm happy that you found my responsiveness and attentiveness helpful throughout the process, Michael. Your satisfaction is important to me, and I'm here if you have any further questions or need assistance in the future. Thank you for your...
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Juan Santana and his team made the entire process incredibly easy from start to finish. The turnaround time was quick, communication was clear, and everything was handled efficiently with no stress. I truly appreciated how smooth everything...
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Reply from Juan Santana
April 1st, 2026 02:49 PM
I'm pleased to know you had such a positive experience with the process, Elizabeth. Clear communication and efficient handling are always my priorities. It's great to hear that everything went smoothly for you. I look forward to the opportunity...
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Everyone was so attentative and helpful in getting us over the finish line as quickly as possible.
Reply from Juan Santana
March 25th, 2026 08:22 PM
I'm glad to hear that you felt supported and that we managed to get everything done efficiently. Thank you for sharing your experience, Jessica. If you ever have more needs or questions, feel free to reach out.
Juan and his team were extremely efficient in securing financing for the buyers and kept a close, detailed Summarization of expectations going forward as well as necessities pertinent to closing the file. Awesome job guys!!!!
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Reply from Juan Santana
December 27th, 2024 02:02 PM
Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.
Team wasn't super responsive. It apprara appears they had all of our paperwork for an entire week before anyone looked theougg through it again at the final stages and it caused a bug scramble and a last minute closing
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I was kept in the loop throughout the transaction.
Reply from Juan Santana
November 28th, 2024 01:39 PM
Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.
We were very happy with Juan Santana, and will recommend him for his loyalty and always beinf available to us. He answered all our questions and got us what we needed.
Reply from Juan Santana
November 11th, 2024 01:17 AM
I’m so grateful for your review! Working with you was fantastic, and I look forward to staying connected.
Great team and was there to answer any of my questions
Reply from Juan Santana
October 31st, 2024 07:46 PM
Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
👍👍👍👍👍👍👍👍
Reply from Juan Santana
October 28th, 2024 12:19 PM
I'm so glad I could make your experience hassle-free! I look forward to staying connected, as it was a pleasure working with you.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Staten Island, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1078235 | Branch NMLS #2820173
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Reverse Mortgage
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1078235
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095