

Juan Santana at CrossCountry Mortgage
Vice President of Lending | NMLS #1078235

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Staten Island, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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I would've liked more frequent checkins on the status of my application. My refi took a very long time (over a year), at times I went well over a month when I did not hear from anyone at Juan's office to at least let me know that the application...
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Juan made the entire process easy to understand and was available to answer any and all questions. Juan leads by example and it was clear his team also took that initiative as well as everyone was great to deal with.
The information was fast and timely. I received regular file updates and they returned all my calls. Every one that I dealt with was knowledgeable, pleasant, polite and patient. All the documents that they gave me and submitted was accurate....
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Juan Santana and All other employees of Roundpoint were courteous, professional, and extremely helpful in making this experience pleasant. It was a smooth and productive process. Thank you!
This was our first experience when it comes to purchasing a home and Juan did everything in his power to make is a pleasant process for us. From day 1 he helped us with all of our questions, carefully explained every step, and set us up for...
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Mr. Santana is always professional and has addressed all of our concerns and questions. Him and his team made this process smooth and quick.
The communication throughout the process was phenomenal. Thank you
Specially to my representative JJ
Juan and his team were amazing. We had worked with Juan in a previous occasion to purchase our first home, and this time we definitely choose Juan again and we will for more home purchase. I will refer my family and close friends to choose...
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The good comunication and decation
everything
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Staten Island, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1078235 | Branch NMLS #2820173
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Reverse Mortgage
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1078235
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095