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Joy Puckett - Loan Officer | NMLS # 1604641 in Newport News, VA

Joy Puckett

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Loan Officer | NMLS # 1604641

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The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home b... Show More
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Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
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Overall Ratings
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5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
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    Caleb E
    Posted on December 23rd, 2022 02:24 PM
    Really the best mortgage experience I’ve ever had. Debbie went far above my expectations- particularly when negotiating a lower rate for me when market rates decreased (even though I was already locked in!) and telling me about a recently approved...
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    Reply from Owner
    August 21st, 2023 07:00 AM
    Thank you for allowing me to help you with the financing of your home. You were an absolute pleasure to work with and you made my job easy :) Keep in touch. Debbie
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    Nemesio G
    Posted on December 9th, 2022 02:53 PM
    We were looking for a house for almost three years. She remained patient and stuck with us until the very end. She even renegotiated our interest rate and we ended up saving over $50,000. Thanks so much, she is definitely family now.
    Reply from Owner
    August 21st, 2023 07:01 AM
    I'm so happy for you! Congratulations!
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    Everett P
    Posted on December 3rd, 2022 02:18 AM
    Joy Puckett has received a review with 5 star rating from Everett P
    Reply from Owner
    August 21st, 2023 07:01 AM
    Thank you, Everett!
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    Arman S
    Posted on October 8th, 2022 01:37 PM
    Joy Puckett has received a review with 5 star rating from Arman S
    Reply from Owner
    August 21st, 2023 07:02 AM
    Thank you, Arman, and CONGRATULATIONS!
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    NAZMUL I
    Posted on September 3rd, 2022 12:41 PM
    Joy Puckett has received a review with 5 star rating from NAZMUL I
    Reply from Owner
    August 21st, 2023 07:02 AM
    Naz, It was a pleasure to work with you and to meet your beautiful family. My heart was touched when you handed the door key to your beautiful wife. I am honored to have been your lender and to have been apart of making your dream of homeownership...
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    Keith S
    Posted on August 17th, 2022 05:08 PM
    I just wanted thank New Towne Mortgage for an exceptional employee and giving me peace of mind through out the home buying process. If you seek excellent customer service and professionalism, you must speak to Ms. Debbie Robbins.
    Reply from Owner
    August 21st, 2023 07:03 AM
    Keith, Thank you for you kind words and your thoughtfulness. I know life is busy and time is a commodity so thank you from the bottom of my heart. I may have shed a tear reading your words. I am so happy that I could be the professional that...
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    Drona T
    Posted on August 7th, 2022 10:14 PM
    Debbie is highly professional and such a friendly and understand the customers point of view. She knows her stuff and is good at what she does.
    Reply from Owner
    August 21st, 2023 07:03 AM
    Drona, I'm delighted that you allowed me to assist you with your mortgage needs. I loved working with you and I wish you all the best in your new home. Stay in touch!
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    Taylor O
    Posted on July 19th, 2022 01:00 PM
    Joy Puckett has received a review with 5 star rating from Taylor O
    Reply from Owner
    August 21st, 2023 07:04 AM
    Taylor, I am so thankful for responsible clients like you :) I appreciate the opportunity to work with you on the purchase of your first home. Have a wonderful Summer!
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    Matthew J
    Posted on May 28th, 2022 12:21 PM
    Joy Puckett has received a review with 5 star rating from Matthew J
    Reply from Owner
    August 21st, 2023 07:05 AM
    Thank you so much!
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    Sue D
    Posted on May 7th, 2022 01:09 PM
    Joy Puckett has received a review with 5 star rating from Sue D
    Reply from Owner
    August 21st, 2023 07:05 AM
    Thank you, Sue!
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    About
    The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships. As an experienced lender, Joy Puckett is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Joy Puckett can help
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First time homebuyer programs, VA, FHA, Conventional Loan programs. 203K renovation loans
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    View All
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    Positions
    • RW Towne Mortgage - Mortgage Loan Officer
      Feb 15th, 2017 - Current
    Memberships
    • REIN, WAAR
    • VPAR
    Addresses and Serving Areas

    Year Started

    2017

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 1604641
    Achievements
    • Xinnix Certified Originator
    Hobbies
    • I enjoy gardening, quilting, sewing and reading occasionally
    • Gardening, Quilting, Reading, Crafting and baking
    • Ceramics, sewing
    Disclaimer
    RW Towne Mortgage. NMLS 1611080. Equal Housing Lender. RW Towne Mortgage is your hometown mortgage company. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.