Joy Malever
Mortgage Banker | NMLS # 68974
Joy Malever and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a z... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 4 PM
Wed
9 AM to 4 PM
Thu
9 AM to 4 PM
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Reviews from Web
Joy was a pleasure to work with. Any questions were immediately answered and all issues were quickly resolved
Reply from Joy Malever
December 8th, 2025 10:06 PM
It was great to work with you on your purchase, and I hope you enjoy your new home. I appreciate you selecting me to close your home loan.
Joy was fantastic! She got our loan done very quickly
Reply from Joy Malever
December 8th, 2025 10:08 PM
Tina, it was great to work with you. I appreciate your timely and quick responses to provide the contract items, so we were able to close on time. It was a team effort!
Joy is an absolute pleasure to work with and a total pro. I have lost track of how many loans Joy has closed for me and I am always happy with process and the outcome. She identifies and tries to find solutions to problems before bringing them...
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Reply from Joy Malever
December 5th, 2025 07:04 PM
Thank you, Paul. It has been a pleasure working with you again and giving me the opportunity to work with you again. It is the ultimate compliment to work with a client multiple time. You have the process down and provide what is needed before...
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Joy provided exceptional customer service and support. She made the loan experience (which can be very daunting) easy and was there to answer questions every step of the way!
Reply from Joy Malever
November 25th, 2025 11:54 PM
What a great house you found. It was a pleasure working with you again and your quick response to items needed was an asset to the loan closing.
Very responsive and easy to communicate.
Reply from Joy Malever
November 25th, 2025 11:56 PM
Thank you for all your assistance and attention to detail with the loan file. It is an exciting time for the buyer's first home purchase.
Joy was there to help us every step of the way.
Reply from Joy Malever
November 25th, 2025 11:59 PM
Thank you for letting me help you with your new home purchase. If you have questions in the future, I am here to help still. Enjoy your home!
responsive agent, and the protection when rate drops before closing
Reply from Joy Malever
November 6th, 2025 05:16 PM
Thank you for completing the survey. Congrats on the purchase of your new home. I appreciate you selecting me to handle your mortgage and it was a pleasure working with you.
Joy was absolutely exceptional throughout the entire process. She was incredibly knowledgeable, professional, and responsive every step of the way. Her attention to detail, clear communication, and dedication made the process smooth and stress-free....
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Reply from Joy Malever
October 31st, 2025 02:30 PM
Jason, thank you for taking the time to let us know how the process went. It was great working with you and the smooth process includes your attention to providing information so quickly as well. I hope you enjoy your beautiful new home and...
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joy was a such a great help during this stressful process she made everything easy and was always available when we had questions
Reply from Joy Malever
October 27th, 2025 03:11 PM
It was great working with you and navigating with you through your purchase process. Enjoy the home and please let me know if you have any questions going forward.
First-Joy was a wonderful pleasure to work with! She helped me thru the process step by step and communicated with me constantly She is a great credit to your organization!!!
Reply from Joy Malever
October 22nd, 2025 05:41 PM
Thank you for your comments. It was a pleasure working with you. Your quick response to items needed moved the process into a super-fast turnaround and closing.
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About
Joy Malever and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Full-service lender-conv, jumbo, FHA, VA, USDA lending. Down payments as little as 0 down available.
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 68974
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433