Joy Malever
Mortgage Banker | NMLS # 68974
Joy Malever and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a z... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 4 PM
Wed
9 AM to 4 PM(Open now)
Thu
9 AM to 4 PM
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Reviews from Web
Besides the great customer service /responsiveness, I also appreciate that Joy went above and beyond and suggested an alternative insurance provider that saved me $2,700 / year.
Reply from Joy Malever
September 16th, 2025 08:19 PM
thank you for the very kind words in the review. I hope you enjoy your new home and please let me know if you have questions in the future. Thank you Joy
Joy is amazing and goes the extra mile every single time. I refer her to all my clients because she’s so consistent with her service.
Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you for your kind review! WOW! much appreciated and really enjoy working with
you too. :)
Joy was great from start to finished. She took time to explain everything to us and was patient throughout the whole process. She made the loan process easy for us. Thank you!!
Reply from Joy Malever
September 16th, 2025 08:19 PM
thank you for the review- I hope you enjoy your new home!
Joy goes above and beyond to ensure we are happy! Shes very approachable and easy to talk to. I also like her honesty during this process as buying a home is stressful with all these terminology!
Reply from Joy Malever
September 16th, 2025 08:19 PM
thank you so much for your review. I really enjoyed working with you.
Always able to get in touch with quickly and get questions answered.
Very responsive and proactive. Excellent service! Joy went above and beyond.
Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you, Enjoy your new home and it was great seeing you both again.
She Cared!
Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you and I hope you enjoy your new home!
Joy has depth of knowledge not given to most originators. Her savvy and counsel are priceless. She can speak to me in agents terms and turn around and speak to first time home buyers while she holds their hands. All top boxes. Never use anyone...
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you, Claire for the review. It is always a pleasure to work with you and your attention to detail for your client's home purchase is amazing.
Joy was super communicative, and responsive. She is very customer focused!
Reply from Joy Malever
September 16th, 2025 08:19 PM
Thank you for your kind words. It was a pleasure working with you and your team!
I have only good words to say about Joy! She was so patient with me, despite being undecided in the beginning stages of our homebuying process. I'm so glad I stuck with her to the end - she was very attentive and was available literally anytime...
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Reply from Joy Malever
September 16th, 2025 08:19 PM
Thanks, Eryka. I'm so excited for you and enjoy your new home!
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About
Joy Malever and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Full-service lender-conv, jumbo, FHA, VA, USDA lending. Down payments as little as 0 down available.
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 68974
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433