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The Penland Team - Fairway Home Mortgage
Branch Manager & Senior Loan Officer
Josh Penland is a Branch Manager and Senior Loan Officer with Fairway Home Mortgage and leader of The Penland Team, serving Austin, Round Rock, all of central TX, Houston, and Dallas. With more than 23 years of experience, Josh has helped o... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Josh was super helpful explaining the process and helping me navigate taking on a mortgage as a first time home buyer. Also Nellie was awesome making sure I stayed on track!
Reply from Josh Penland
March 19th, 2024 06:51 PM
Elisa, I'm thrilled to hear that I could assist you in navigating the mortgage process as a first-time homebuyer. And I couldn't agree more about Nellie—she's absolutely fantastic at keeping things on track! Team effort all the way! If you...
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We worked with this lender on a recent transaction and I am beyond pleased with their service and communication. They kept us informed on every step of the transactions. I was highly pleased and highly recommend The Pendland Team!
Reply from Owner
December 5th, 2023 05:02 PM
Thank you for your wonderful review! We're thrilled our communication made your experience a positive one. Clear and effective communication is key in the mortgage process and we're so happy to have hit that mark. Don't hesitate to reach out...
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Buying in Austin can be stressful but Josh and team were incredibly responsive and knowledgeable while taking ownership to ensure things moved efficiently and effectively.
Reply from Owner
December 5th, 2023 05:04 PM
We're happy to know that our support eased your stress! Taking ownership of your experience is at the core of our service. Knowing that we could navigate the process for you and alleviate the pressure is truly rewarding. Your satisfaction is...
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Great experience from beginning to end. Everyone I worked with was extremely professional and helpful. Communication throughout the whole process was fantastic. I would highly recommend this team!
Reply from Owner
December 5th, 2023 05:06 PM
Thank you for your fantastic review! We're thrilled to hear that your experience with us, from start to finish, was exceptional. Providing professional and helpful service with clear communication is what we aim for, and we're delighted that...
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Very professional organization and team. Great communication. Very responsive. Answered all my questions and kept me informed every step of the way.
Reply from Josh Penland
March 19th, 2024 07:26 PM
Hey there! Thank you for the awesome review! 😊 Our team strives to maintain great communication and responsiveness, so I'm glad that reflected in your experience. Keeping you informed and answering all your questions every step of the way...
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Attention to detail and ongoing communication
Reply from Josh Penland
March 22nd, 2024 10:20 PM
Alvin, we're all about that attention to detail and keeping the lines of communication wide open. Glad to hear it made a positive impact on your experience! If there's ever anything else we can do for you, just give us a shout.
Outstanding experience and support beginning to close
Reply from Owner
December 5th, 2023 05:07 PM
Thank you for the great review! We're thrilled you had a great experience with our professional and helpful service. Your satisfaction means a lot to us!
Communication was great and I was pleased with the updates! I appreciate everyone's hard work. I will say, underwriting was a pain in the a** and caused a lot of anxiety. The constant back and forth over a cash deposit I made seemed very unnecessary....
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Reply from Josh Penland
March 19th, 2024 08:25 PM
Hey, Tyler! Thank you for sharing your feedback with us. I'm glad to hear that you found our communication and updates satisfactory, and I truly appreciate your recognition of everyone's hard work. However, I apologize for the frustration and...
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I needed a loan approval at 6pm on a Saturday and Fairway delivered! The entire process is seamless every time. Someone is always available to help and the automatic update e-mails on loan status leaves no one guessing.
Reply from Josh Penland
March 19th, 2024 08:40 PM
Thank you so much for sharing your experience with us! 😊 I'm thrilled to hear that our team was able to deliver a loan approval for you even on a Saturday evening. It's great to know that our process feels seamless every time and that you...
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Josh took the time to connect with us - we are new to Texas so there was a lot to learn. He kept us informed about interest rates and good advice.
Reply from Josh Penland
March 19th, 2024 09:05 PM
Hi, Care! I'm really glad to hear that I could help you navigate the process, especially since you're new to Texas. Keeping you informed about interest rates and providing helpful advice is all part of the service! If you ever have more questions...
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About
Josh Penland is a Branch Manager and Senior Loan Officer with Fairway Home Mortgage and leader of The Penland Team, serving Austin, Round Rock, all of central TX, Houston, and Dallas. With more than 23 years of experience, Josh has helped over 9,000 families buy, refinance, and invest in real estate while closing over 150 loans and $90+ million annually. He has been recognized as a Top 1% Mortgage Originator nationwide by Scotsman Guide for more than a decade and an Austin Business Journal Top Mortgage Producer since 2007. Josh specializes in first-time homebuyers, jumbo and luxury homes, self-employed borrowers, VA loans, and investment properties. He is licensed in Texas, Colorado, New Mexico, Florida, Massachusetts, and Kansas.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending Services
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Positions
- Fairway Mortgage - Producing Branch Manager Sep 23rd, 2022 - Current
Memberships
- NMLS
- Austin Mortgage Bankers Association
- AMBA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 216357
Awards
Scottsmans Guide T...
Mortgage Originato...
Austin Business Jo...
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Achievements
- Top Mortgage Producer since 2007
- Best in Austin
- Top 20 Fairway Loan officer - 2025
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Hobbies
- Family
- Traveling
- Sports
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures