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Joseph Shay at CrossCountry Mortgage - Loan Officer | NMLS #2021423 in Lacey, WA

Joseph Shay at CrossCountry Mortgage

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Loan Officer | NMLS #2021423

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Reviews from Web
  • Encompass
    B
    Brian L
    Springfield, OR
    Posted on May 29th, 2024 12:33 PM
    Communication was amazing every question we had was answered right away, and you took the time to explain everything very well.
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
  • Encompass
    A
    Aysia W
    Eugene, OR
    Posted on May 21st, 2024 03:08 PM
    We are incredibly thankful we found Joe and his team! As first-time homebuyers purchasing a property out of state in Oregon, Joe made the process smooth and efficient. We knew nothing about buying a home, but Joe ensured we understood all the...
    read more
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Congratulations on this big life decision! We hope to work with you again in the future.
  • Encompass
    C
    Caitlin W
    Eugene, OR
    Posted on May 19th, 2024 08:41 PM
    Joe and his team were very responsive and on top of everything. My clients and I had a great transaction!
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Caitlin - your ability to find what the clients needed in such a short time frame won you the MVP. You are attentive, knowledgeable, and great at communicating with everybody involved. Your clients are lucky to have you!
  • Encompass
    B
    Brandon H H
    Eugene, OR
    Posted on May 16th, 2024 04:33 PM
    Everyone was on top of everything and was willing to pick up the phone if we had questions. Made it really easy for an out of state buyer. No unrealistic promises and delivered on everything they promised. I would recommend to anyone looking...
    read more
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
  • Encompass
    M
    Mario C
    Springfield, OR
    Posted on May 7th, 2024 11:42 PM
    It’s ok probably the language is a problem for both, any thank so much
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
  • Encompass
    R
    Rozell L K
    Lowell, OR
    Posted on March 21st, 2024 05:14 PM
    Joe, Randy & Kimberly were pleasant to work with. They handled our home purchase with great care and concern for our needs and with the efficiency we can truly appreciate. Our home purchase was a sudden necessity and they all took the time...
    read more
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
  • Encompass
    D
    Daniel C
    Cottage Grove, OR
    Posted on March 14th, 2024 10:30 PM
    Joe and his love of ice cream 🍦
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
  • Encompass
    J
    Jeanet C
    Cottage Grove, OR
    Posted on March 14th, 2024 03:18 PM
    Despite any 3rd party issues, Joe and Will were on top of everything. They were extremely responsive to calls, emails, and text messages. They had excellent communication throughout the entire process.
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
  • Encompass
    H
    Hillary M
    Eugene, OR
    Posted on March 3rd, 2024 07:04 PM
    Communication, follow up, knowledge, clear understanding of our needs and friendships
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
  • Encompass
    R
    Robert M
    Eugene, OR
    Posted on February 29th, 2024 05:58 PM
    Joe and his team was very easy to deal with
    Reply from Joseph Shay at CrossCountry Mortgag...
    April 3rd, 2026 01:28 PM
    Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
  • 51–60 of 111
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2021423 | Branch NMLS #2822553
    Products & Services
    Mortgage Loan Officer
    Conventional Home Loan
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    Year Started

    2026

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 2021423
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS