Joseph Shay at CrossCountry Mortgage
Loan Officer | NMLS #2021423
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lacey, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering...... Show More
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The new company could do a better job at communicating and taking over clients. Joe and Mariella were great.
Reply from Joseph Shay
May 1st, 2026 12:55 PM
Nohely, thank you for your feedback. I'm happy to hear that you had a good experience with Mariella and me. If you have any further concerns, please reach out to us directly.
Joe was great. There were a lot of unexpected hurdles but we got to where we needed in time!
Reply from Joseph Shay
April 27th, 2026 03:13 PM
Shannon, I'm grateful for your kind words. It was a pleasure working with you, and I'm pleased we were able to navigate the hurdles together and achieve your goals in time.
wondwrful to work with, always around to helps and goes the extra mile.
Reply from Joseph Shay
April 27th, 2026 05:10 PM
Nicholas, I appreciate your kind words. I'm glad I could be there for you and provide the support you needed.
Your team made it so easy, and were always there to answer any questions.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Great communication. Everything done efficiently and in a timely manner. As well as very personable. Joe made me feel like I was his most important client which made me very happy to see somebody paying that much attention to me and my needs....
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Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Joe and his team were absolutely amazing. They made this experience an easy and enjoyable experience. Joe answered all my crazy questionsat all different hours of the day with no hesitation on responding via text or calls. Joe was straight...
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Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Extremely helpful, knowledgeable, and caring group of people. Always going out of there way to answer any questions we had even on their own time. The whole team was great! Especially since we were on a time frame to close as quickly as we...
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Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Smooth sailing
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Truly honored to help a fellow Veteran get into a home! Congratulations!
Joe was really personal, he was helpful and available.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Joe is not just an extraordinary loan officer — he’s truly exceptional! Always on top of everything, accountable, and a true problem solver. He consistently closes on time and goes above and beyond for his clients. Whenever things get challenging,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lacey, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2021423 | Branch NMLS #1616039
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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355
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 2021423
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095