Joseph Shay at CrossCountry Mortgage
Loan Officer | NMLS #2021423
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Joe was really personal, he was helpful and available.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Joe is not just an extraordinary loan officer — he’s truly exceptional! Always on top of everything, accountable, and a true problem solver. He consistently closes on time and goes above and beyond for his clients. Whenever things get challenging,...
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The whole process was easy. Joe and AnnMarie were amazing at communicating with us.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Friendly, professional, attention to detail, always available and ready to help.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Communication is so important. You were EXCELLENT communicating with us what was needed. You were incredibly fast presenting each new document, and kept the entire process very efficient. It was such pleasure doing business with you.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Not sure if you could have made it better. Having to prove more than once about Carlos being the sole business owner was annoying. Also I didn't want to add any credit card balances into the final total, but I didn't have a choice.
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
I share your annoyance, sometimes an underwriter doesn't like to budge on a condition and its requirements. Nonetheless, I am happy and grateful we were able to wrap this up for you after years of trying! Please feel free to call me any time...
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Great communication
Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Great job on quick closing.
Joe Shay explaining the whole process to me. He was upbeat and made the whole thing less intimidating for me Since its the first house I've ever bought I really appreciated that. All the people ive I've dealt with have been just great. Thank...
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Reply from Joseph Shay at CrossCountry Mortgag...
April 3rd, 2026 01:28 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Joe Shay has been a pleasure to work with. He does a great job of communicating with my buyers. He also makes my buyers feel very confident about the loan process.
I will certainly continue to recommend Joe Shay at Summit Funding!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2021423 | Branch NMLS #2822553
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 2021423
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095