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Jose Moore - Branch Manager in Plano, TX

Jose Moore

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We are committed to offering qualified borrowers the lowest mortgage rate and the best, most reliable customer service. Our mission is to serve our customers with honesty, integrity, and competence while providing them with home mortgage lo... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    The H H
    Posted on May 1st, 2025 02:41 PM
    The entire process really went seamless. There were a few hiccups, but that's to be expected and we worked through those with no problems.
  • google
    T
    The H H
    Posted on May 1st, 2025 02:41 PM
    The entire process really went seamless. There were a few hiccups, but that's to be expected and we worked through those with no problems.
  • Encompass
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    Santana A
    Palestine, TX
    Posted on May 1st, 2025 02:40 PM
    The entire process really went seamless. There were a few hiccups, but that's to be expected and we worked through those with no problems.
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    I'm glad to hear that your process went seamlessly, Santana. It's great that we could work through the hiccups together without any issues. Thank you for your positive feedback and trust in New American Funding.
  • Encompass
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    Robert H B
    Carrollton, TX
    Posted on April 14th, 2025 04:19 PM
    Easy and simple!
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    I'm glad to hear that your experience with New American Funding was easy and simple. It was a pleasure assisting you, and I appreciate your feedback.
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    Joshua K H
    Farmersville, TX
    Posted on April 12th, 2025 02:36 PM
    Absolutely
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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    DeMario D
    Dallas, TX
    Posted on March 29th, 2025 06:04 PM
    Jose did a great job! As a first time home buyer, the process could be a lot but Jose was patient, communicative, and clear. Incredibly knowledgeable throughout the process and very helpful in explaining things.
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    I'm delighted to hear that your experience as a first-time homebuyer was positive. It was a pleasure assisting you, and I'm glad I could help make the process clearer and more manageable. Thank you for your kind words and trust in New American...
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  • Encompass
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    Desand E H
    Cedar Hill, TX
    Posted on March 21st, 2025 04:26 PM
    Try to ask for every possible document ahead of time to prevent the borrower from having to take multiple days off work to obtain documents that could've been obtained at the first request.
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    Hi Desand, Thank you so much for your feedback and the 5-star rating! I completely understand how valuable your time is, and I apologize for any inconvenience caused by the extra trips to gather documents. Your suggestion is really helpful,...
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    Jeremy C
    Cedar Hill, TX
    Posted on March 21st, 2025 01:22 PM
    Jose was very professional and patient throughout tge whole experience. His knowledge of the industry helped save the deal after facing multiple challenges.
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    I'm really glad to hear that you felt supported throughout the process, Jeremy. Navigating the complexities of the industry can definitely be challenging, and I'm happy I could help save the deal for you. It was a pleasure working with you,...
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    Renata D
    Desoto, TX
    Posted on March 19th, 2025 03:10 PM
    As a first time home buyer, it would have been beneficial to explain the process better. I should have been told to send the wire before my closing appointment but instead had to wait another 2 days to get my keys after I signed. Also when...
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    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    Thank you for sharing your thoughts, Renata. I'm sorry to hear about the confusion during your closing process. As a first-time homebuyer, you deserve clear guidance, and I should have communicated the steps more effectively. I'll work on providing...
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  • google
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    E. F
    Posted on March 19th, 2025 10:20 AM
    Jose Moore has received a review with 5 star rating from E. F
    Reply from Jose Moore
    March 24th, 2025 03:57 PM
    Thank you so much for taking the time to leave such a positive review. It was a pleasure working with you and assisting with your home purchase. If you have any more questions or need further assistance in the future, don't hesitate to reach...
    read more
  • 151–160 of 446
    About
    We are committed to offering qualified borrowers the lowest mortgage rate and the best, most reliable customer service. Our mission is to serve our customers with honesty, integrity, and competence while providing them with home mortgage loans with the lowest interest rates and closing costs possible. Company NMLS: 1749719 State Licensing: FL, TX, CA, NJ, VA
    Products & Services
    Mortgage Broker
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Construction Loan
    Home Equity Loan
    Down Payment Assistance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 1968182
    • Tennessee Mississippi Arkansas Texas
    Awards
    Accredited Mortgage Professional
    Accredited Mortgag...
    Achievements
    • D Magazine best 2024, 2025, and 2026. Scotsman Guide top originators 2026
    Hobbies
    • Basketball, Football, Golf, fishing
    Disclaimer
    Company NMLS: 1749719 State Licensing: FL, TX, CA, NJ, VA
    Equal Housing Lender

    United Direct Lending NMLS ID # 1749719