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Jose Moore - Branch Manager in Plano, TX

Jose Moore

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We are committed to offering qualified borrowers the lowest mortgage rate and the best, most reliable customer service. Our mission is to serve our customers with honesty, integrity, and competence while providing them with home mortgage lo...... Show More
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Location & Business Hours
Friday
9:00 AM to 5:00 PM
(Open Now)
Saturday
closed
Sunday
closed
Overall Ratings
4.91
(309)
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Reviews from Web
  • 5.0
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    Leslie A S
    Lavon, TX
    Posted on May 2nd, 2026 01:57 AM
    We had an excellent experience working with Jose from start to finish. He and his team are incredibly knowledgeable, patient, and always willing to take the time to explain every step of the process in a way that made us feel confident and...
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  • 5.0
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    Courtney P
    Posted on April 27th, 2026 03:27 PM
    José Moore directly handled my loan needs. He was attentive, responsive, knowledgeable and thoughtful. I highly recommend him for all your mortgage product needs.
    Reply from Jose Moore
    May 8th, 2026 02:04 PM
    Courtney, thank you for your kind recommendation. I'm pleased to hear that you found my attention and responsiveness helpful in meeting your loan needs. It was appreciated working with you.
  • 5.0
    Encompass
    C
    Courtney P
    Cordova, TN
    Posted on April 27th, 2026 03:26 PM
    José was attentive, responsive, knowledgeable and thoughtful. He made himself accessible and he thoughtfully and thoroughly cleared up any misunderstanding on my part. He was a pleasure to work with.
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    Courtney, I appreciate your kind words about our experience together. I'm glad to hear that I could help clear up any misunderstandings and be accessible throughout the process. It was a pleasure working with you as well.
  • 4.16
    Encompass
    R
    Robert H B
    Carrollton, TX
    Posted on April 24th, 2026 05:57 PM
    Better communication with someone who had actually worked with ministry people PRIOR to me. Didn't know what to ask or how many time she asked for the same information - I wanted to answer her ... "Asked and Answered"
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    Robert, I appreciate your feedback and understand the importance of clear communication throughout the process. I'm sorry to hear about the challenges you faced, and I encourage you to reach out to me directly so we can address any remaining...
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  • 5.0
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    Danielle M
    Posted on April 11th, 2026 05:02 PM
    My experience with Moore Mortgage Group powered by New American Funding was truly exceptional, and that is largely due to Jose Moore. From the very beginning, Jose demonstrated a high level of professionalism, knowledge, and genuine care for...
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    Reply from Jose Moore
    April 23rd, 2026 03:49 PM
    I'm grateful for your thoughtful review, Danielle. It's wonderful to know that my communication and responsiveness made a positive impact on your experience with Moore Mortgage Group powered by New American Funding. I'm pleased I could provide...
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  • 5.0
    Encompass
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    Danielle M
    Venus, TX
    Posted on April 11th, 2026 05:02 PM
    What made my experience with New American Funding truly great was the exceptional support and professionalism shown by Jose Moore and Todd Kremer throughout the entire process. From the very beginning, Jose set the tone by being extremely knowledgeable,...
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    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    I'm thankful for your thoughtful review, Danielle. It’s great to hear that the support and professionalism from both Todd and myself made your experience with New American Funding a positive one. I'm pleased that our proactive approach and...
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  • 5.0
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    Darryl W
    Posted on April 10th, 2026 03:55 PM
    Jose Moore was truly in our corner doing all he could to ensure the process was smooth. As a first-time home owner, that was important to me and he recognized that. He constantly provided context and went above and beyond, making sure we were...
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    Reply from Jose Moore
    April 21st, 2026 05:20 PM
    I'm pleased to hear that I could support you through your first home-buying experience, Darryl. Knowing that you felt well taken care of and informed means a lot to me. Your recommendation is truly appreciated, and I'm always here if you need...
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  • 5.0
    Encompass
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    Darryl W
    Fort Worth, TX
    Posted on April 10th, 2026 03:54 PM
    I felt like Jose was truly in our corner, doing all he could to ensure the process was smooth. He constantly provided context for the things he asked for and even went above and beyond in making sure we were well taken care of! I'd recommend...
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    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    I'm grateful for your kind words, Darryl. It's wonderful to hear that you felt well supported and informed throughout the process. Your recommendation means a lot to me, and I'm always here if you need any further assistance.
  • 3.83
    Encompass
    A
    Aniah N
    Fort Worth, TX
    Posted on April 4th, 2026 02:08 PM
    better communication
    Reply from Jose Moore
    May 12th, 2026 08:22 PM
    Thank you for your feedback, Aniah. I appreciate your input on communication and will work on making improvements. If you have any other suggestions or need further assistance, please feel free to reach out to me directly.
  • 5.0
    Encompass
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    Danielle B
    Lavon, TX
    Posted on April 1st, 2026 05:42 PM
    Jose kept me up to speed with how the file was progressing through the system and provided great solutions to best serve the client's needs.
  • 10 of 309
    About
    We are committed to offering qualified borrowers the lowest mortgage rate and the best, most reliable customer service. Our mission is to serve our customers with honesty, integrity, and competence while providing them with home mortgage loans with the lowest interest rates and closing costs possible. Company NMLS: 1749719 State Licensing: FL, TX, CA, NJ, VA
    Products & Services
    Mortgage Broker
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Construction Loan
    Home Equity Loan
    Down Payment Assistance
    387
    /850
    Search Rank Score
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    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 1968182
    Disclaimer
    Company NMLS: 1749719 State Licensing: FL, TX, CA, NJ, VA
    Equal Housing Lender

    United Direct Lending NMLS ID # 1749719