Jonathon Roberts
Branch Manager
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Reviews from Web
Good communication from loan officer and easy process overall.
Reply from Jonathon Roberts
July 31st, 2026 02:08 PM
We are so happy to hear that! Thank you for trusting our team and let us know if you need anything in the future.
Jonathon took the time to answer any questions I had throughout the entire process and always explained in detail making sure I was comfortable and knowledgeable. The team did their best in making sure all my wants and needs were met.
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Reply from Jonathon Roberts
July 31st, 2026 02:09 PM
Thank you so much Casandra for the positive feedback! Congratulations again and thank you for trusting our team!
Good communication
Reply from Jonathon Roberts
July 31st, 2026 02:10 PM
Thanks so much Cameron for the review, we are here if you need anything!
Quick response time. Thorough . very friendly staff.
Reply from Jonathon Roberts
July 31st, 2026 02:12 PM
Thank you for the kind words, our team takes pride in providing a positive experience for our borrowers! Let us know if you need anything at all.
Shoot, great isnt isn't the word. Outstanding and professional met with awesome communication and a family like experience. Johnathan and Khang absolutely made this process easy by not letting anything fall through the cracks, the attention...
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Reply from Jonathon Roberts
July 31st, 2026 02:13 PM
William, I'm grateful for your kind words and pleased to hear that the process felt seamless for you. Thank you for recognizing our efforts, and for the shout-out! We are here if you ever need anything at all.
Your team made it easy and communication was very clear.
Reply from Jonathon Roberts
July 31st, 2026 02:23 PM
We appreciate the positive feedback and happy that you had a great experience with our team! Let us know if you need anything at all.
Communication and understanding was clear and easy.
Reply from Jonathon Roberts
August 4th, 2026 03:12 PM
We appreciate the 5star review and are here if you need anything at all.
Constant communication
Reply from Jonathon Roberts
August 4th, 2026 03:13 PM
Thank you Hunter for the 5star review! Let us know if you need anything in the future.
We felt totally covered during the whole process. We didn't have to worry about all the behind the scenes work going on , we knew you guys were taking care of it. That freed us up to think about all the other things that go into a big move!...
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Reply from Jonathon Roberts
August 4th, 2026 03:13 PM
Alice, I'm glad to hear that you felt secure and supported throughout the process. It's wonderful that we could help ease some of the stress associated with such a big move. Thank you for your kind words!
Quick replies and easy to work with. Very positive experience
Reply from Jonathon Roberts
August 4th, 2026 03:14 PM
Thank you so much for the 5star review and so happy to hear your experience was a positive one!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures