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Jonathon Roberts - Branch Manager in Waco, TX

Jonathon Roberts

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Branch Manager

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
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24 hours
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24 hours
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24 hours
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5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
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    Emily B
    Moody, TX
    Posted on November 6th, 2026 05:17 PM
    Was with us every step of the way and always made sure we knew what was going on
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    Rhoda K
    Dayton, TX
    Posted on November 1st, 2026 08:22 PM
    The whole experience was awesome!
    Reply from Jonathon Roberts
    November 3rd, 2026 10:02 PM
    Thank you, Rhoda for the positive feedback and for trusting our team to assist you! We are here if you ever need anything at all.
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    Edward C
    Waco, TX
    Posted on November 1st, 2026 03:27 PM
    The overall quality
    Reply from Jonathon Roberts
    November 3rd, 2026 10:03 PM
    Thank you, Edward for the positive feedback! We are here if you need anything at all.
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    Michael K
    Dayton, TX
    Posted on October 30th, 2026 07:56 PM
    ...........
    Reply from Jonathon Roberts
    November 3rd, 2026 10:01 PM
    Thank you for the 5-Star review Michael! Please do not hesitate to reach out if you need anything at all.
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    Saul A
    Midlothian, TX
    Posted on October 27th, 2026 01:21 PM
    Easy process
    Reply from Jonathon Roberts
    November 3rd, 2026 10:00 PM
    Thank you, Saul, for the 5-star review! We are here if you need anything at all.
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    Kevin I
    Waco, TX
    Posted on October 7th, 2026 02:23 PM
    all paperwork was explained very well and very easy to find documents with the app
    Reply from Jonathon Roberts
    October 13th, 2026 07:19 PM
    So glad to hear the positive feedback about your experience with us! Let us know if you ever need anything at all.
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    Julian L
    Waco, TX
    Posted on September 29th, 2026 12:13 PM
    Nice and welcoming people
    Reply from Jonathon Roberts
    October 13th, 2026 07:19 PM
    Thank you very much Julian for the kind words about our team! We appreciate that and are here if you need anything at all.
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    Trey C
    Burlington, TX
    Posted on September 21st, 2026 03:34 PM
    We had a different lender prior to using Jonathon and Fairway. They kept asking for more task to be completed, more money, couldnt give us an estimate on clear to close so we decided to switch. Jonathan and his team took over and got us clear...
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    Reply from Jonathon Roberts
    September 28th, 2026 02:22 PM
    Thank you so much for the positive feedback and review Trey! We were so happy to help with this process and are here if you ever need anything at all. Thanks again for trusting our team :)
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    Benjamin P
    Lorena, TX
    Posted on September 13th, 2026 02:04 PM
    Jonathan and Khang made the entire home loan process smooth and straightforward. They were knowledgeable, responsive, and always took the time to answer my questions and keep us informed. I really appreciated their help and had a great experience...
    read more
    Reply from Jonathon Roberts
    September 21st, 2026 12:38 PM
    Thank you for your kind words and positive feedback. We strive to make the home loan process smooth and informative for all of our clients. We are here if you ever need anything at all.
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    Robert S
    Corpus Christi, TX
    Posted on August 28th, 2026 10:59 PM
    We closed on the new house within 30 days from first contacting Jonathan.
    Reply from Jonathon Roberts
    September 21st, 2026 12:33 PM
    Robert, I'm glad we were able to help you close on your new house so quickly! Ensuring a smooth and efficient process is always our teams top priority. Do not hesitate to reach out if you have any questions or concerns.
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
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    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures