Jonathan Matthews
Loan Officer | NMLS ID #89373
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jon was very helpful in explaining the mortgage process and keeping us informed throughout the process.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you Craig! I'm so happy I was able to help you with your new home purchase.
Jon made this entire process so easy and stress free!
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you so much Chelsey! I am so excited that you purchased your First home and I was able to be a part of the journey! Welcome home!!!
Jon was fantastic! He was always available, answering our many questions and helping us navigate all the moving parts in the journey to build and close on our new home. Jon made the process run smoothly - we were surprised how smooth it went...
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Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you so much Cathy. It has been absolute pleasure to work with you and Rob in helping you close on your beautiful new home! Congratulations!
Jon was very professional and responsive whenever we had questions or needed information. A pleasure to work with!
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you Rob! I'm very grateful to be a part of your home buying process. Welcome to the neighborhood!
Jon made the whole process very easy and stayed in constant communication regarding needed items, rates, options, etc. He was also very professional at all times. Could not have asked for the transaction to have gone any better.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you Jeffrey! I wish you and Lynn many happy and healthy years in your new home.
Jon was always available throughout the credit process. He returned phone calls promptly, knowledgeable and respectful. My wife and I agree, Jonathan receives a solid ten rating!
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you both! Congratulations and welcome to the neighborhood!
Personally, responsiveness and helpfulness!
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you Madjid! I hope you and Roya are enjoying your new home!
Jon was really responsive and engaged during the whole lending process.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I sincerely appreciate your positive review, Jesse. Your feedback means a lot to me and serves as a beautiful reminder of why I love working at Tidewater Mortgage Services. I am glad to hear that you appreciated my responsiveness and engagement...
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Jon communicated often and gave complete information and advice. That’s one of the most important things any customer facing person should do. The mortgage process is not always smooth. Sometimes the information required seems nonsensical....
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Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I am incredibly grateful for your kind review, Robert. Your feedback means a lot to me and our team here at Tidewater Mortgage Services. Yes, the mortgage process can indeed be intricate, and I'm glad that I could assist and guide you through...
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Very communicative
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm thrilled to hear that you've had a positive experience with my communicative efforts, Joseph. Your positive feedback means a lot, and it motivates me to maintain this standard for all clients. Thank you for taking the time to review your...
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About
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Positions
- Atlantic Coast Mortgage - Loan OfficerNov 14th, 2025 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID #89373
- Licensed in FL, NC, SC
Achievements
- Top 1% Customer Service Award
Hobbies
- Golfing, Landscaping
- Softball
Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)