John Asseff at CrossCountry Mortgage
Originating Branch Manager | NMLS #236339
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in South Charleston, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner ... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
It had nothing to do with John Asseff I was overwhelmed with the experience of buying the house
Reply from John Asseff
April 29th, 2026 04:25 PM
I'm grateful for your feedback, Nina. I'm here to help if you have any questions or need support as you navigate the home-buying process.
Communication could have been better. If I was educated on procedures taken, I would have been able to make a more informed decision in regard to my loan. Instead, there were a few questionable actions taken that delayed closing. Team members...
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Reply from John Asseff
April 22nd, 2026 01:51 PM
Thank you for sharing your experience, Lakeva. I'm sorry to hear about the communication issues and the confusion regarding closing costs. It's important to me that all aspects of the process are clear and consistent. Please reach out to me...
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Easy friendly fun to work with
Reply from John Asseff
April 3rd, 2026 07:10 PM
I'm glad to hear that you found working with me enjoyable and straightforward, Andrew. If there's anything else I can assist you with, feel free to reach out at any time.
I kept asking for my preapproval letter and John never gave me one despite telling me we were preapproved so we went forward with negotiations with the seller. This is a very important step to ensure I’m not wasting the sellers time and my...
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Quick to answer all my questions, very informative and so nice!
Reply from John Asseff
February 13th, 2026 06:35 PM
I appreciate your kind words, Nancy. It's important to me that your questions were answered promptly and that you found the information helpful. If there’s anything more you need, please don’t hesitate to reach out.
I love working with Stephanie!!!...she always does an amazing job & always makes herself available to myself & my clients!!
Reply from John Asseff
January 16th, 2026 04:37 PM
It was great working with you. Thanks again for putting your trust in us.
Smooth process, deadlines met, good communication.
He said he would make our dream home come true and he definitely did 🙌🙌😁😁
The John Asseff Team went above and beyond while assisting us in the mortgage process. They were always positive and helpful and walked through the process right to closing on our new home. This was our second time working with John Asseff...
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Reply from John Asseff
January 7th, 2026 02:18 PM
I'm pleased to know that you had a positive experience with the team, Martin. It’s great to hear that the process to your new home went smoothly and that you felt supported from start to finish. Your recommendation means a lot to me. If there's...
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Warm wonderful people who make you feel like family. They really go above and beyond to make sure you have all you need and get the very best.
Reply from John Asseff
December 30th, 2025 03:58 PM
It's great to hear that you felt like part of the family, Laura. I'm glad that you felt well taken care of and had a positive experience. If there's anything more I can do for you, please don't hesitate to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in South Charleston, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #236339 | Branch NMLS #1420009
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 236339
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095