John Asseff at CrossCountry Mortgage

Name: John Asseff at CrossCountry Mortgage
Address: 205 D St, South Charleston, West Virginia, 25303
Telephone: +1-304-415-1722
Rating: 4.69

Originating Branch Manager | NMLS #236339

4.69

(128)

Mortgage

Mortgage Loan Officer

Contact Info

(304) 744-2980

South Charleston, WV

https://www.johnhelpsyou.com/

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM(Open now)

Sat

closed

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4.69

(128)

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Experience.com

4.86

(51)

Zillow

5.0

(36)

Google

4.12

(41)

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John and his staff are amazing! John takes the time to explain everything to you and make sure you understand the process and that you feel comfortable with where things are at with your file. He has been serving our local community for 30...

Reply from John Asseff

May 20th, 2026 06:51 PM

I'm grateful for your thoughtful review, Rhiannon. It's good to know that you felt informed and comfortable throughout the process, and that my experience and local connections were beneficial to your home purchase. I'll be sure to pass along...

John & Steph are easy to work with. They were easy to get ahold of, they made every thing black & white, & the process went without a hitch.

Reply from John Asseff

May 19th, 2026 02:09 PM

I'm happy to hear that you found working with Steph and me straightforward, James. It's great to know that the process was clear and smooth for you. Thank you for sharing your experience!

John & his team, Steph are really great. They made this really easy. They kept me informed all the way, & we're easy to get ahold of when I had questions. And Cross Country Mortgage services their loans, rather than selling you to another company....

John and his team went out of their way to make the home buying process smooth and effortless, John is the reason we closed on our house after talks with the sellers brome down. John cares about you as a person and is wonderful at his job!

Reply from John Asseff

May 11th, 2026 07:34 PM

Thank you for your kind words, Stephanie. I'm glad to hear that you felt supported throughout the home-buying process and that we could assist in reaching a successful closing. It means a lot to me to know that my efforts made a difference...

Wonderful experience and very nice people

Reply from John Asseff

May 5th, 2026 03:03 PM

I'm pleased to hear that you had an appreciated experience, Amanda. Thank you for your kind words about the people you worked with. If you need anything else, I'm here to help.

It had nothing to do with John Asseff I was overwhelmed with the experience of buying the house

Reply from John Asseff

April 29th, 2026 04:25 PM

I'm grateful for your feedback, Nina. I'm here to help if you have any questions or need support as you navigate the home-buying process.

Communication could have been better. If I was educated on procedures taken, I would have been able to make a more informed decision in regard to my loan. Instead, there were a few questionable actions taken that delayed closing. Team members...

Reply from John Asseff

April 22nd, 2026 01:51 PM

Thank you for sharing your experience, Lakeva. I'm sorry to hear about the communication issues and the confusion regarding closing costs. It's important to me that all aspects of the process are clear and consistent. Please reach out to me...

Easy friendly fun to work with

Reply from John Asseff

April 3rd, 2026 07:10 PM

I'm glad to hear that you found working with me enjoyable and straightforward, Andrew. If there's anything else I can assist you with, feel free to reach out at any time.

I kept asking for my preapproval letter and John never gave me one despite telling me we were preapproved so we went forward with negotiations with the seller. This is a very important step to ensure I’m not wasting the sellers time and my...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in South Charleston, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #236339 | Branch NMLS #1420009

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans