Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
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Joe and his team were great! We had to close pretty quick and he made it happen. Super transparent and walked us through the whole process.
Reply from Joe New at CrossCountry Mortgage
November 3rd, 2025 04:18 PM
It's wonderful to hear that you found the process transparent and efficient. Ensuring a quick and smooth closing is always a priority, especially when time is of the essence. I'm glad I could assist you through each step. If you have any more...
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We Had a Wonderful experience and everyone was patient and understanding of our needs and multitude of question.
Reply from Joe New at CrossCountry Mortgage
November 1st, 2025 07:47 PM
Jerri, it was an absolute pleasure serving you with your home purchase and transition. We enjoy educating and serving families just like yours.!
We just completed the mortgage process with Joe and his team while moving from a different city. They were able to expedite the process, help answer any questions along the way, and a great team to work with. It was and easy and the smoothest...
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Reply from Owner
November 2nd, 2025 06:34 PM
Evan, it's great to hear that the mortgage process went smoothly for you, especially during such a significant move. I'm pleased we could expedite the process and address any questions you had. Thank you for choosing to work with me and the...
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Amazing support all the way through from start to finish.
Reply from Joe New at CrossCountry Mortgage
October 14th, 2025 12:46 PM
Brandon, I appreciate your feedback and am pleased to know that you felt supported throughout the entire process. Providing consistent assistance from start to finish is something I strive for, and I'm glad it made a positive impact on your...
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Joe New at CrossCountry Mortgage has received a review with 5 star rating from Sydney G
Reply from Owner
October 14th, 2025 12:46 PM
I appreciate your rating, Sydney. Thank you for taking the time to share your feedback.
Joe and his team communicated with us throughout the whole refinancing process, it really felt like our refinancing was their very top priority. They made a potentially stressful event feel very easy and comfortable. I'm so grateful we use...
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Reply from Joe New at CrossCountry Mortgage
September 5th, 2025 02:17 PM
Sydney, I appreciate your feedback and am glad to hear that you felt well-supported during the refinancing process. It's important to me to prioritize clear communication and ease throughout what can be a complex experience. Thank you for trusting...
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Joe and his team took great care of us. They made our refinance process simple and stress free. The team was professional, responsive, and walked us through everything step by step. Highly recommend!
Reply from Joe New
September 5th, 2025 02:18 PM
I appreciate your kind words, Sterling. It’s great to know that the refinance process was straightforward and stress-free for you. I strive to ensure everything is clear and manageable, and I'm pleased that the guidance was helpful. Thank you...
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Any questions we had were answered quickly and the process as a whole went so smoothly! Thank you for easing our worries!
Reply from Joe New at CrossCountry Mortgage
July 22nd, 2025 02:08 PM
Morgan, I'm so glad to hear that your questions were answered quickly and that the process went smoothly for you. It's really important to me to help ease any worries that come with such significant decisions. Thank you for trusting me to assist...
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My husband Brian and I have been working with Joe and his staff for many years. They are fantastic people and a fabulous team that has made our purchases over the years and exceptional experience when home buying typically can be a very stressful...
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Reply from Owner
July 21st, 2025 04:51 PM
Hiedi, I'm incredibly grateful for your kind words and for the trust you and Brian have placed in me over the years. It's wonderful to know that your experiences with home buying have been smooth and positive. Kimberly, LeAnn and I are committed...
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thisnis the 2nd home loan I have worked with Joe and his staff. They are fantastic people who express the expectations from the very beginning. Through each step, Joe and Kimberly was there explaining details of each step. purxhasing yoir your...
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Reply from Joe New at CrossCountry Mortgage
July 18th, 2025 01:43 PM
Brian, I'm truly grateful for your continued trust and kind words. It's wonderful to hear that the experience felt calming and clear for you. Both Kimberly and I are dedicated to ensuring that every step of the process is thoroughly explained,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095