Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
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Reviews from Web
Joe and Shelley provided outstanding service!
Reply from Joe New at CrossCountry Mortgage
December 1st, 2025 01:32 AM
Eric, I appreciate your feedback. It's great to know that you felt the service provided was excellent. Shelley and I are committed to ensuring each experience meets that standard, and it's encouraging to hear we succeeded for you. If there's...
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Great communication
Reply from Joe New at CrossCountry Mortgage
November 21st, 2025 05:08 PM
Brian, thank you for highlighting the great communication you experienced. It's essential to me to ensure clarity and understanding throughout the process. If there's anything more I can do, please feel free to reach out.
Joe walked through the process and explained everything in great detail. We walked away with knowledge to make a good decision. His team was helpful every step of the way. Keep up the great work!
Reply from Joe New at CrossCountry Mortgage
November 14th, 2025 03:33 PM
Larry, I appreciate your kind words and am glad to know that you found the detailed explanations helpful in making a well-informed decision. It's always rewarding to hear that the entire team contributed positively to your experience. Thank...
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We had the best service possible with Joe New and all of his staff! They made it so easy for us and helped us with our move to Texas. I loved how they made us feel like we were so important. Never felt rushed or worried about the process. We...
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Reply from Owner
November 14th, 2025 03:33 PM
Sherry, I genuinely appreciate your kind words and am pleased to hear that the move to Texas went smoothly for you. It was my goal to ensure you felt comfortable and valued throughout the process, and it's fantastic to know that you never felt...
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Fantasic experience and will recommend Joe and his team to any one looking to finance or refinance their homes. Was a very smooth process and repsonive to any questions that came up. Working with Joe was the easiest and least painful part of...
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Reply from Joe New at CrossCountry Mortgage
November 11th, 2025 03:14 PM
Thank you so much for the amazing review! It truly means a lot that you trusted us with such an important milestone. My team and I always strive to make the process as smooth and stress-free as possible, so hearing that we hit the mark means...
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Great service & a smooth home buying process with Joe New & his entire team!!
Reply from Joe New at CrossCountry Mortgage
November 11th, 2025 03:15 PM
I'm pleased to hear that you had a great experience with me and my team during your home buying process. Ensuring a smooth and service-oriented approach is always my goal. If there's anything else you need or any questions arise in the future,...
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Excellent service and communication from start to finish. I always felt like Joe and his team were giving me their best.
Reply from Owner
November 11th, 2025 03:15 PM
I'm pleased to hear that you felt well taken care of throughout the process. Providing excellent service and communication is a top priority for me, and it's gratifying to know this came across in your experience. Thank you for sharing your...
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Joe and his team were personable and responsive. The communication was excellent from start to finish. I always felt like I was getting their best.
Reply from Joe New at CrossCountry Mortgage
November 10th, 2025 07:36 PM
Blake, Thanks for the kind words and glad to have you guys back in the neighborhood. You guys made it easy for us. We apricate your trust and business
We enjoyed the whole experience. We will definitely always use Joe and his staff. They were so kind and sweet to us. They made our loan easy and worked really hard for us to make things happen. I would recommend them to anyone who is looking...
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Reply from Joe New at CrossCountry Mortgage
November 9th, 2025 08:39 PM
Sherry,Thank you so much for the kind words. Coming from someone with your level of experience in the title business, that means a lot. Coordinating both a sale and a purchase takes a tremendous amount of work and communication, and you and...
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Joe and his team were very helpful. There was a problem at the very end Joe took care of it completely.
Reply from Joe New at CrossCountry Mortgage
November 7th, 2025 01:53 PM
Larry,It was such a pleasure working with you and Sherry! I’m so glad we could help make your move from California to Texas a smooth one. Even with the little hiccup at the end with the relocation company, we made the best of it together. Thank...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095