Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
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Reviews from Web
The team worked quickly and successfully got the job done. Could not have made the process any better
Reply from Joe New at CrossCountry Mortgage | ...
June 23rd, 2024 07:19 PM
Thanks for the stellar review, Dylan! It's great to hear that you had a positive experience with our team here at CrossCountry Mortgage, LLC. We pride ourselves on our speed and efficiency, and we're thrilled that we could make the process...
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Joe's team is just amazing. They were there every step of the way.
Reply from Joe New at CrossCountry Mortgage | ...
June 22nd, 2024 12:53 PM
Hey Bryan, I'm thrilled to hear that you had a positive experience with my team! We strive to be there for our clients every step of the way. Your feedback means a lot to us. Thanks for taking the time to leave such a great review and rating....
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We didn’t know what was going on with the loan for the last week and were told that others were placed in front of us in line for underwriting. It felt like we had to scramble to get everything done by closing and then had to get a cashier...
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Reply from Joe New
June 13th, 2024 02:11 PM
I appreciate your honest feedback, Joel. I'm sorry to hear that the final stages of your loan process were not as smooth as they could have been. I understand how crucial clear communication and accurate documentation are, especially during...
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Joe and LeAnn make a great team. They do a great job of setting my clients expectations and then over performing to those expectations. I have been using them for years and will continue to refer them. I'm grateful for our business relationship...
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Reply from Joe New
June 13th, 2024 12:51 PM
I enjoyed working with you. Thanks for the great feedback.
Great communication from Joe and Kimberly. As first time home buyers, it was so valuable to have a team of people who took the time to explain each part of the process and worked hard to get us the best loan possible for our situation. We so...
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Reply from Joe New
June 11th, 2024 02:36 PM
I'm thrilled to know that you had a positive experience with us, Wesley. As first-time homebuyers, it's important that you felt informed and supported throughout the process. Kimberly and I truly enjoyed working with you and are glad we could...
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As a real estate agent, I'm used to navigating the buying process, but securing a mortgage was a whole new adventure. Thankfully, CrossCountry Mortgage was there to guide me every step of the way. My loan officer, Joe, was incredibly patient....
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Constant communication. Exceeded all expectations!
Reply from Joe New
May 20th, 2024 01:43 PM
I really appreciate the feedback and am looking forward to working with you again.
Joe went above and beyond for our family. We appreciate so much his unconditional help and guidance.
Reply from Joe New
May 19th, 2024 05:48 AM
Hello Tamar, I'm thrilled to know that you had a satisfactory experience with your conventional loan. Your positive feedback means a lot to me and motivates me to continue providing excellent service. I'm glad I could guide you on this journey...
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Loved the customer service.
Loved how y'all were always available.
Loved how the team frequently sent emails to make us feel like things were progressing.
Reply from Joe New
May 18th, 2024 08:47 PM
Thank you, Andrew, for your fantastic review! I'm thrilled to hear that you appreciated our customer service and consistent communication. It's our goal at CrossCountry Mortgage, LLC to ensure that our clients always feel informed and supported....
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Home buying can be incredibly stressful, but Joe New and his team do an incredible job of making it feel easy. The group at CrossCountry Mortgage walked me through every step and were constantly available for any questions I had. You could...
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Reply from Owner
May 14th, 2024 01:48 PM
Drew you made it easy, thank you for the business !
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095