Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
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Reviews from Web
I appreciate the update on the buyer loan process even though I’m the listing agent. Many thanks for your help
Reply from Joe New
August 19th, 2024 05:05 PM
I really appreciate the feedback and am looking forward to working with you again.
I was kept updated all the way through the file & Joe jumped through hoops to help me close the file out when my client changed details last minute at the end. Going above & beyond.
Reply from Joe New
August 19th, 2024 01:07 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Thorough efficient and pleasant to work with.
Reply from Joe New at CrossCountry Mortgage
August 8th, 2024 06:28 PM
I'm thrilled to hear you had such a positive experience, Cheryl! Providing efficient, pleasant service is always my goal. I'm glad I could assist you with your mortgage needs and make the process smooth for you. Don't hesitate to reach out...
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The people were great personally but the organization and communication between them was very poor. Several crucial times people did not know or had wrong information about my loan leading to last minute requests for docs. They missed the original...
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Reply from Joe New at CrossCountry Mortgage
October 14th, 2024 02:08 PM
Franklin, I'm really sorry to hear about your experience. As your loan officer, it's my responsibility to ensure clear communication and organization throughout the process, and it's clear we fell short this time. I apologize for the confusion...
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Joe New at CrossCountry Mortgage has received a review with 5 star rating from S H
Reply from Owner
July 15th, 2024 08:17 PM
I'm thrilled to hear that you had such a positive experience with us at CrossCountry Mortgage, LLC! It was a pleasure working with you and I'm glad I was able to meet your expectations. Your satisfaction is my top priority, and your stellar...
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Really good response time and lots of communication from all staff.
Reply from Joe New
July 11th, 2024 04:04 PM
Thank you for your stellar review, Susan! We're so pleased to hear that Joe New and the team at CrossCountry Mortgage, LLC were able to provide you with excellent service. Our team always strives to maintain open and timely communication with...
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Clear communication, questions answered before being asked.
Reply from Joe New at CrossCountry Mortgage | ...
July 5th, 2024 02:54 PM
I really appreciate the feedback and am looking forward to working with you again.
Joe is super responsive and straight forward and tells clients what to expect. I will absolutely continue to refer him to clients.
Reply from Joe New at CrossCountry Mortgage | ...
July 4th, 2024 01:16 PM
I enjoyed working with you. Thanks for the great feedback.
I appreciated the communication and having my best interest at heart!
Reply from Joe New
June 28th, 2024 02:18 PM
Travis, I'm thrilled to hear that you found our communication effective and felt your best interests were prioritized. It was my pleasure to work with you. Maintaining transparency and putting our clients' needs first are values we hold dear...
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Joe and his team put a tremendous amount of effort and care into my client and transaction, it was a complicated financing and all was handled carefully and successfully. He has my business for life!
Reply from Joe New at CrossCountry Mortgage | ...
June 24th, 2024 02:27 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095