Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Joe and his team at Cross Country were vere easy to work with and kept us updated all the way through the entire process, there were a couple of times Joe himself called after normal business hours to update us. We will use them again in the...
read more
Reply from Joe New at CrossCountry Mortgage
February 28th, 2025 03:53 AM
Danny, thank you so much for the kind words! I'm really glad to hear that you found the process smooth and that our updates kept you informed every step of the way. I believe communication is key, so I'm happy to make those calls any time....
read more
Amazing experience! Everything went super smooth and Joe was there to help the whole team. Will recommend to everyone I know who is buying a home!
Reply from Joe New at CrossCountry Mortgage
February 28th, 2025 03:54 AM
Thanks so much for your kind words, Matthew! I'm thrilled to hear that you had an amazing experience and that everything went smoothly. It was a pleasure working with you and the team, and I really appreciate your willingness to recommend me...
read more
The experience with Joe and his team was incredibly frustrating. We received multiple requests for information they already had or was accessible to them. We have purchased many homes and this was by far the worst experience to date. inwiuld...
read more
Reply from Joe New at CrossCountry Mortgage
May 14th, 2025 08:56 PM
I apologize for the frustration you experienced during your transaction with my team and me. Your feedback is important, and I am committed to improving our processes to prevent such issues in the future. If you have any further concerns or...
read more
I met Joe New in 2006 and have used him to purchase my personal home and also a 2nd home. He has always done a great job. He and his team are hardworking, professional and answered all of the questions. They are excellent at explaining different...
read more
Reply from Owner
July 21st, 2025 12:00 AM
Thank you so much for your kind words and continued trust over the years! It’s been a true privilege to help you with your home purchases and refinance—from our first transaction in 2006 to your most recent in 2024. My team and I take great...
read more
FFFAHGGGot
Reply from Joe New at CrossCountry Mortgage
December 12th, 2024 03:58 PM
Thanks for the top rating, Gabriel! Your feedback is highly appreciated. It's always rewarding to hear that my efforts are making a difference. If you have any more questions or need further assistance in the future, don't hesitate to reach...
read more
Joe and his team were absolutely incredible to work with during our refinance. Joe served as an incredible sounding board and was so personable and friendly and beyond competent in delivering us an exceptional mortgage that is fitting our needs...
read more
Reply from Joe New at CrossCountry Mortgage
December 10th, 2024 04:28 PM
So grateful to hear your positive feedback, Emily! It was truly a pleasure to work with you on your refinance. I'm so glad we could find a mortgage solution that fits your needs. Your kind words mean a lot to me and the rest of us at CrossCountry...
read more
Great!!!!!
Reply from Joe New at CrossCountry Mortgage
December 4th, 2024 03:14 PM
I'm thrilled to hear that you had a great experience with your conventional loan process, Terence. Your positive review and the full 5-star rating mean a lot to me! It was a pleasure to work with you on your mortgage needs at CrossCountry Mortgage,...
read more
If you want to get a home and purchase it honestly, don’t go here. You will be better off anywhere else! Joe took our money and did a side deal with another - to spite our engagement with him. That extra buck just made him want to handle this...
read more
My mortgage was exceptionally complicated and Joes Team found a way to make it as smooth as possible we even closed 5 days early!!
Reply from Joe New at CrossCountry Mortgage
November 1st, 2024 04:00 PM
Ethan, thank you for the outstanding review! I'm thrilled to hear that you valued the hard work my team and I put into making your rather complex mortgage process as smooth as possible. It's always our goal to close ahead of schedule! Your...
read more
Joe and team have been great from the start!!! I will tell anyone who is looking about cross country morgage.
Reply from Joe New at CrossCountry Mortgage
October 17th, 2024 06:51 PM
Thanks so much for the stellar review, Travis! I'm thrilled to hear that you had a great experience with our team. We strive to make the mortgage process as smooth as possible for our customers, so it's incredibly rewarding to hear your positive...
read more
101–110 of 261
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
View All
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095