Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
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Joe New and staff will ensure that your loan process is handled in a courteous and professional manner. Highly recommend!
Reply from Owner
April 2nd, 2025 08:14 PM
Suzie, you guys were so easy to work with and our team loved making your dream of home ownership happen!
The entire process was expedited in a professional and courteous way. We especially appreciate Joe and Kimberly!
Reply from Joe New at CrossCountry Mortgage
April 2nd, 2025 08:52 PM
I'm thrilled to hear that the process was smooth and that both Kimberly and I could assist you effectively. Your appreciation means a lot to us. Thank you for choosing CrossCountry Mortgage, LLC!
The customer service is the best I have ever experienced. I felt a connection so strong it was as if we were all part of a family . Truly outstanding. Please thank the entire team for the support and dedication .
Reply from Joe New at CrossCountry Mortgage
March 31st, 2025 01:54 PM
I'm thrilled to hear that you had such an outstanding experience with our team, William. It was a pleasure to assist you, and I'll be sure to pass along your kind words to everyone involved. Thank you for choosing CrossCountry Mortgage, LLC....
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Joe New at CrossCountry Mortgage has received a review with 5 star rating from Brian F
Reply from Owner
March 24th, 2025 06:20 PM
Thank You Brian, you guys were a pleasure to work with! Let us know if there is ever anything we can do!
Joe and his team were amazing to work with. As first time homebuyers we had zero clues on what was going on. The whole team was patient and answered all our questions thoroughly, while also taking the time to check in on how we were doing!
Reply from Joe New at CrossCountry Mortgage
March 24th, 2025 05:58 PM
Brian, I'm thrilled to hear that you had such a positive experience with us! It was truly a pleasure guiding you through the homebuying process, especially as first-time buyers. My team and I always strive to provide thorough and clear communication,...
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Joe and his team are very responsive and make the entire process easy.
Reply from Joe New at CrossCountry Mortgage
March 24th, 2025 04:47 PM
Thanks, Jeffrey! I'm really glad to hear that you found the process easy and our team responsive. We always strive to make things as smooth and straightforward as possible for our clients. It was a pleasure working with you, and I'm here if...
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Joe and the whole team were great. Would defiantly work with Joe and Team again
Reply from Owner
March 24th, 2025 04:46 PM
Thanks so much for the kind words, Mike! I'm really glad to hear you had a great experience with us. It was a pleasure working with you, and I'm thrilled we could help you with your mortgage needs. If there's anything else you need in the future,...
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Joe and the whole team we great
Reply from Joe New at CrossCountry Mortgage
March 24th, 2025 04:46 PM
Thanks, Michael! I'm really glad to hear you had a great experience with us. It was a pleasure working with you, and I appreciate your positive feedback. If you ever need anything in the future, feel free to reach out.
They checked in with me frequently, which is great because I'm not at all money-/mortgage-smart. I particularly like the idea of a "portal," which serves as a big folder for all the "stuff" related to this transaction
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Reply from Joe New at CrossCountry Mortgage
March 21st, 2025 09:18 PM
Hi Karen, I'm really glad to hear that you appreciated the frequent check-ins and found the portal helpful. It's important to me to make the mortgage process as smooth and understandable as possible, especially for those who might not be as...
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I recently had a fantastic experience with Joe New, Kimberly Clements, and Ashley Hutcheson. From start to finish, the process was seamless and stress-free. The team was incredibly responsive, knowledgeable, and patient, guiding me through...
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Reply from Joe New at CrossCountry Mortgage
March 4th, 2025 03:11 PM
Thank you so much, Alejandro, for your kind words! It was a pleasure working with you, and I'm thrilled to hear that you had such a positive experience with our team. We are committed to providing our clients with the best possible service,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095