Joe Jauch
Branch Partner
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It was frustrating at the end of the process when we were at the closing office and then was told we may not qualify. I feel like in this situation, it should’ve been found earlier to be addressed at a more reasonable time. Otherwise your services...
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Joe was great and made the process simple and easy to understand. I appreciated his availability to answer all our questions!
Joe is so friendly I am professional and such a joy to work with! He gets it done!
This was a very long process. It might have been on us as well, but this process took a good length of time. Zach was amazing in his communication and very helpful. ...And we LOVE Joe. Would like for the process to be a bit more streamlined....
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We have worked with Joe Jauch for almost 20 years for our mortgage needs! He is brilliant, creative and works tirelessly to accomplish the goals of his clients!
Willingness to answer any questions and provide clarification about information.
The communication was key for me, they check on you, and the obstacles we faced, this company made sure all parties had what they needed. This was an on time closing aa well as a joyful pleasant experience. We came to Joe because when it come...
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Joe is great and totally saved the day when my husband and I were dropped by another company halfway through the process without communicating why. Joe was extremely helpful and made an unpleasant process as easy as possible!
Quick and great experience..
Reply from JOE JAUCH
July 29th, 2022 07:01 PM
Hi Lori, our goal is to make every interaction our customers have with us be as positive as yours.
It was a crazy time when we where looking for a home, we had a hard date to move and housing market very competitive with interest rate on the rise. Joseph and his staff worked hard and fast to get me to a closing in great time. I stayed loyal...
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Reply from JOE JAUCH
July 18th, 2022 02:01 PM
Hi Donald, We love to get feedback like this! We're so glad your experience with RoundPoint was so great. We will share your feedback with our teammate and recognize them for the excellent customer service they provided.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#315849
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance