Joe Duston
Sales Manager | NMLS#1263571
As a top producer in the Southeast, Joe Duston & his team are dedicated to providing clients with the highest level of service, expertise and experience in the mortgage industry. Joe started his career in finance 20 years ago. He has a weal... Show More
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Great communication and easy to work with. Very clear on next steps and expectations.
You and your team was clear on every step of the way from start to finish thanks so much
Joe is one of the best lenders I have worked with in my whole career. He always gives our clients high quality service and consistently communicates throughout the contract to close process. He is knowledgeable and experienced and has helped...
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Closing delayed, which I would have understood if Joe didn’t tell everyone all was set repeatedly that day, including in the minutes before. We all showed up to the closing attorney’s office in Atlanta traffic for nothing that day. Never got...
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Reply from Homeowners Financial Group USA, LLC...
December 21st, 2021 03:08 AM
Natalie, thank you for sharing your experience with this transaction. We pride ourselves on providing five-star service and have reviewed your comments.
I would say the experience altogether was good but I also felt like sometimes there was a lack of communication between all the parties involved (particularly with the builder.) I also feel like the way documents were requested with very little...
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Joe and the team kept my anxiety at a minimum because I never received last minute requests from anyone. Every request that I received there was an explanation as why it was needed or explained in detail what the document should entail. This...
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Very warm and friendly service from Joe and his team (with the exception of the young lady - who was not as warm or efficient) - the type of ‘customer service that is rare these days. We felt we could trust their word, their advice, and their...
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Communication could have been better.
Reply from Homeowners Financial Group USA, LLC...
November 24th, 2021 10:29 PM
Corryn, we are sorry to hear that your experience with us did not meet your expectations. We pride ourselves on our client satisfaction and have shared your notes internally.
as always Joe is very professional and always gets the loan done on time.
Joe was very responsive and communication was very timely and comprehensive.. It was an easy and smooth process working with him. Thanks much Joe!
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About
As a top producer in the Southeast, Joe Duston & his team are dedicated to providing clients with the highest level of service, expertise and experience in the mortgage industry. Joe started his career in finance 20 years ago. He has a wealth of knowledge and experience in investment banking, financial advisory and the mortgage industry. He and his team strive to be an integral part of the American Dream and understand that buying or refinancing a home is one of the most important financial transactions in a client’s life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Non-conforming Financing Options
Conforming Financing Options
Conventional Loans
Jumbo Loans
VA Loans
FHA Loans
High Balance Loans
New Home Loans
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Memberships
- 400 North Realtors Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2014
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #1263571
- GA
Achievements
- President's Club Award
Hobbies
- Serving the Community
- Family
- Sports
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.