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Joan Sergenian - Loan Officer | NMLS# 270909 in Madison, WI

Joan Sergenian

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Loan Officer | NMLS# 270909

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
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    Courtney M
    Posted on February 9th, 2026 12:00 AM
    Joan Sergenian has received a review with 5 star rating from Courtney M
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    Ben M
    Madison, WI
    Posted on February 3rd, 2026 11:15 PM
    Excellent communication and attentiveness. Very willing to provided detailed explanations to any questions I had.
    Reply from Joan Sergenian
    February 11th, 2026 05:25 PM
    Ben, thank you for your review and thank you for trusting me with your mortgage loan in assisting you with your new home purchase. I appreciate your business and conratulations!
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    Ben M
    Posted on February 3rd, 2026 12:00 AM
    Joan Sergenian has received a review with 5 star rating from Ben M
    Reply from Joan Sergenian
    February 11th, 2026 05:32 PM
    Thank you for my 5 star review! I enjoyed working with you both!
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    Kimberly L
    Deforest, WI
    Posted on December 17th, 2025 04:35 PM
    Joan worked really hard at getting everything squared away for us in less than 25 days. She helped making this first time experience an easy and smooth process
    Reply from Joan Sergenian
    December 17th, 2025 05:11 PM
    Thank you Kim for such a great review! I loved working with you both and really appreciate your trust in me to help you through this journey.
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    Kimberly L
    Posted on December 17th, 2025 12:00 AM
    Joan was super helpful and communicative with us about getting our mortgage set up and completed within 25 days. We appreciate her very much!
    Reply from Joan Sergenian
    February 11th, 2026 05:31 PM
    Kimberly, thank you so much for your review! I really appreciate it and thank you for allowing me to help you with your mortgage to purchase your new home. Joan
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    Janine M P
    Sun Prairie, WI
    Posted on December 15th, 2025 06:21 PM
    Joan always kept us informed on what was going on. She was always friendly on the phone.
    Reply from Joan Sergenian
    December 17th, 2025 05:15 PM
    Janine, I appreciate your review! It means a lot to me that you were willing to share. your experience. Welcome to Wisconsin. I am here if you have any questions.
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    Cassandra N F
    Columbus, WI
    Posted on November 25th, 2025 01:58 PM
    Joan helped explain everything so well! We were first time homebuyers and it seemed so overwhelming but she worked with our realtor and helped us so much! She was incredible to work with.
    Reply from Joan Sergenian
    February 11th, 2026 05:34 PM
    Cassandra, thank you so much for your review! It means a lot to me to make sure my clients are informed the best I loved helping you with your mortgage to purchase your first home. Joan
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    Benjamin R
    Windsor, WI
    Posted on November 20th, 2025 01:29 PM
    Joan was very responsive and able to work with us to get us exactly what we were looking for in an extremely quick manner. We always talk about how awesome she has been for us whenever we talk abkut the process of buying our home
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    Ben R
    Posted on November 20th, 2025 12:00 AM
    Joan is amazing and has always been responsive and gets everything done so efficiently
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    Allyson R S
    Baraboo, WI
    Posted on November 17th, 2025 03:08 PM
    Joan took my situation seriously right away. She made me feel like I was in good hands, was always a phone call away, kept me informed through every step of the process, and was my biggest cheerleader. She got me the best rate possible and...
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
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    Positions
    • Fairway Independent Mortgage Corp - Loan Officer
      Jul 1st, 2006 - Current

    Year Started

    2006

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 270909
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures