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Joan Sergenian - Loan Officer | NMLS# 270909 in Madison, WI

Joan Sergenian

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Loan Officer | NMLS# 270909

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Erin H
    Posted on April 17th, 2026 12:00 AM
    Joan is just wonderful. Even before we were ready to re-fi she stayed in touch via email so we would know she was available when an opportunity to switch to Fairway came available. She was also happy to answer questions I had before I was even...
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    Jeffrey A H
    Madison, WI
    Posted on April 16th, 2026 07:08 PM
    prompt, helpful and pleasant service!
    Reply from Joan Sergenian
    April 17th, 2026 03:38 PM
    Thank you Jeff. It was a pleasure helping you guys out. Please keep me in mind for any family or friends that are in need of a mortgage to purchase or refinance.
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    Jeff H
    Posted on April 16th, 2026 12:00 AM
    Thatnks to Joan and staff, we had a pleasant re-finance experience. Prompt attention to our questions and concerns made the difference!
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    Rosemary J R
    Middleton, WI
    Posted on April 13th, 2026 03:13 PM
    Joan Sergenian guided us through the buying and loan process flawlessly. Her knowledge and expertise was demonstrated at every step. We especially appreciated her patience as she explained details that to us were complex. Her tireless kindness...
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    Reply from Joan Sergenian
    April 15th, 2026 04:39 PM
    THANK YOU ROSE! I really appreciate the kind review. It was such a pleasure working with you both! Congratulations on your new home. Joan
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    James R C
    Arena, WI
    Posted on March 6th, 2026 01:24 PM
    You made my first-time home buying less stressful on the financial end of the process than I had anticipated
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    Brett W Z
    Deforest, WI
    Posted on February 17th, 2026 10:23 PM
    The speed and communication. It took two weeks from offer to close, which was insanely fast. The whole time Joan's team was prompt and knowledgeable in all aspects.
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    Christa H
    Waunakee, WI
    Posted on February 17th, 2026 01:27 PM
    Responsive and informative
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    Brett
    Posted on February 17th, 2026 12:00 AM
    Fairway worked wonderfully for my family and our first home-buying experience. From start offer to close was two weeks! For anyone who needs a good lender who works with you, is prompt, and provides lots of support, I would recommend people...
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    Clayton H
    Waunakee, WI
    Posted on February 11th, 2026 02:04 PM
    Joan being there whenever we reached out. Outside of normal work hours is not expected but she always does with no complaints.
    Reply from Joan Sergenian
    February 11th, 2026 03:12 PM
    Thank you, Clay, for you continued trust in me to help you with your mortgage. Appreciate you both!.
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    Courtney A Z
    Deforest, WI
    Posted on February 9th, 2026 03:01 AM
    You helped us greatly in a time crunch! Easy to get ahold of and we were able to quickly get what was needed to you.
    Reply from Joan Sergenian
    February 11th, 2026 05:21 PM
    I am thrilled for you both! Talk about making things happen fast. Offer to close in less than a couple of weeks. Congratulations and thank you for your trusting me to assist you.
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
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    Positions
    • Fairway Independent Mortgage Corp - Loan Officer
      Jul 1st, 2006 - Current

    Year Started

    2006

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 270909
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures