

JJ Mazzo at CrossCountry Mortgage
Executive Vice President | NMLS #186548

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeown... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Zach, JJ, and their team are incredible at what they do. They seamlessly guided us through our first home purchase and they took care of everything! They were always responsive, professional and overall just got the job done.Thank you for your...
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I’ve worked with JJ and his team for over eight years, and there’s a reason I continue to confidently refer my clients to them.Real estate transactions are rarely perfectly smooth — and it’s in the complex, time-sensitive moments where true...
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We had a great experience with John Bartolone. We had to turn around a new loan application really quickly to make a time-sensitive bid on a home and he made the process super easy. He was really responsive to email and the online portal made...
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You always kept us informed and were very professional and easy to deal with.
Reply from JJ Mazzo
January 7th, 2026 05:27 PM
Thank you for your feedback, Elizabeth. Keeping you informed and ensuring professionalism throughout the process is something I prioritize. It's reassuring to know that my approach made things easier for you. If there are any questions or further...
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The team was always quick to respond, any day of the week and at any hour. Their customer service was exceptional—they consistently followed up and checked in, even when it wasn’t expected.As a first-time homebuyer with little knowledge of...
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Reply from JJ Mazzo
December 29th, 2025 06:13 PM
I truly appreciate your thoughtful feedback, Mari. It's important to me that first-time homebuyers feel supported and informed throughout the process. I'm glad to hear that the team's responsiveness and efforts to clarify the details were helpful...
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The Mazzo Group is my #1 trusted partner for home loans. As a real estate broker it's important I work with vendors who are professional, make a good impression on my clients, and most importantly, perform as expected. The Mazzo Group does...
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John Bartolone and The Mazzo Group were amazing to work with! John made our VA loan process simple and stress-free, explaining everything clearly and keeping us updated the whole way. Zach and Jennifer were also incredible, super friendly,...
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The group at Cross Country Mortgage is always helpful and fast to respond. This is my first home and they have been very patient with me and able to explain all the details to a first timer, which I really appreciate.
Reply from JJ Mazzo
November 4th, 2025 09:08 PM
I'm grateful for your kind words, Ashley. I'm pleased to know that my team and I could support you throughout your first home purchase. It's important to me that you feel informed and comfortable as you navigate this process. If you have any...
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JJ Mazzo at CrossCountry Mortgage has received a review with 5 star rating from Ashley K
Thank you! Will definitely refer your group to friends.
Reply from JJ Mazzo
October 27th, 2025 04:44 PM
Your willingness to refer us to your friends means a great deal to me, Shima. Ensuring a positive experience for those I work with is always my top priority. I appreciate your trust and support, and if there's anything else you need, please...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #186548 | Branch NMLS #1790854
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 186548
Awards
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095