JJ Mazzo at CrossCountry Mortgage's Cover Image
JJ Mazzo at CrossCountry Mortgage - Executive Vice President | NMLS #186548 in San Juan Capistrano, CA

JJ Mazzo at CrossCountry Mortgage

ClaimedPro

Executive Vice President | NMLS #186548

Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeown... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
92%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • google
    A
    Austin P
    Posted on February 27th, 2026 12:00 AM
    Zach, JJ, and their team are incredible at what they do. They seamlessly guided us through our first home purchase and they took care of everything! They were always responsive, professional and overall just got the job done.Thank you for your...
    read more
  • write_review_unverified
    L
    Leilani S
    Posted on February 25th, 2026 08:25 PM
    I’ve worked with JJ and his team for over eight years, and there’s a reason I continue to confidently refer my clients to them.Real estate transactions are rarely perfectly smooth — and it’s in the complex, time-sensitive moments where true...
    read more
  • google
    B
    Brent N
    Posted on February 8th, 2026 12:00 AM
    We had a great experience with John Bartolone. We had to turn around a new loan application really quickly to make a time-sensitive bid on a home and he made the process super easy. He was really responsive to email and the online portal made...
    read more
  • TotalExpert
    E
    Elizabeth G
    Mission Viejo, CA
    Posted on December 31st, 2025 05:26 PM
    You always kept us informed and were very professional and easy to deal with.
    Reply from JJ Mazzo
    January 7th, 2026 05:27 PM
    Thank you for your feedback, Elizabeth. Keeping you informed and ensuring professionalism throughout the process is something I prioritize. It's reassuring to know that my approach made things easier for you. If there are any questions or further...
    read more
  • TotalExpert
    M
    Mari H
    Desert Hot Springs, CA
    Posted on December 21st, 2025 06:21 PM
    The team was always quick to respond, any day of the week and at any hour. Their customer service was exceptional—they consistently followed up and checked in, even when it wasn’t expected.As a first-time homebuyer with little knowledge of...
    read more
    Reply from JJ Mazzo
    December 29th, 2025 06:13 PM
    I truly appreciate your thoughtful feedback, Mari. It's important to me that first-time homebuyers feel supported and informed throughout the process. I'm glad to hear that the team's responsiveness and efforts to clarify the details were helpful...
    read more
  • google
    A
    Anthony Z
    Posted on December 14th, 2025 12:00 AM
    The Mazzo Group is my #1 trusted partner for home loans. As a real estate broker it's important I work with vendors who are professional, make a good impression on my clients, and most importantly, perform as expected. The Mazzo Group does...
    read more
  • google
    D
    David C
    Posted on November 8th, 2025 12:00 AM
    John Bartolone and The Mazzo Group were amazing to work with! John made our VA loan process simple and stress-free, explaining everything clearly and keeping us updated the whole way. Zach and Jennifer were also incredible, super friendly,...
    read more
  • TotalExpert
    A
    Ashley K
    La Quinta, CA
    Posted on October 27th, 2025 11:41 PM
    The group at Cross Country Mortgage is always helpful and fast to respond. This is my first home and they have been very patient with me and able to explain all the details to a first timer, which I really appreciate.
    Reply from JJ Mazzo
    November 4th, 2025 09:08 PM
    I'm grateful for your kind words, Ashley. I'm pleased to know that my team and I could support you throughout your first home purchase. It's important to me that you feel informed and comfortable as you navigate this process. If you have any...
    read more
  • google
    A
    Ashley K
    Posted on October 27th, 2025 12:00 AM
    JJ Mazzo at CrossCountry Mortgage has received a review with 5 star rating from Ashley K
  • API
    S
    Shima K
    Aliso Viejo, CA
    Posted on October 17th, 2025 11:25 PM
    Thank you! Will definitely refer your group to friends.
    Reply from JJ Mazzo
    October 27th, 2025 04:44 PM
    Your willingness to refer us to your friends means a great deal to me, Shima. Ensuring a positive experience for those I work with is always my top priority. I appreciate your trust and support, and if there's anything else you need, please...
    read more
  • 31–40 of 628
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #186548 | Branch NMLS #1790854
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 186548
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS