JJ Mazzo at CrossCountry Mortgage

Name: JJ Mazzo at CrossCountry Mortgage
Address: 31351 Rancho Viejo Road, Suite 204 & 205, San Juan Capistrano, California, 92675
Telephone: +1-877-237-9694
Rating: 4.84

Executive Vice President | NMLS #186548

4.84

(593)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 237-9694

San Juan Capistrano, CA

https://www.mazzogroup.com/

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

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4.84

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Experience.com

4.8

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5.0

(97)

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Zach is the best!

Good communication during escrow & closing on time.

Reply from JJ Mazzo

June 15th, 2026 04:29 PM

I really appreciate the feedback and am looking forward to working with you again.

Everyone was responsive and answered all questions necessary. The process was smooth and efficient.

Reply from JJ Mazzo

June 10th, 2026 07:52 PM

Prudence, I'm pleased to hear that you found the process smooth and efficient, and that all your questions were answered. Your feedback is truly appreciated. If there's anything else I can assist with, please let me know.

I really appreciate it being kept informed every step away. The process was efficient and there was flexibility when some of my purchase conditions changed. Thank you.

Reply from JJ Mazzo

June 1st, 2026 07:36 PM

Thank you for sharing your experience, Denise. I'm glad to hear that you felt well-informed throughout the process and that we could accommodate your changing purchase conditions efficiently. If you have any further questions or need assistance,...

This was my second time working with JJ and his team and I had an amazing experience from start to finish same as before. Communication was always easy and clear, and they stayed on top of every detail throughout the entire process. They were...

Reply from JJ Mazzo

April 20th, 2026 05:42 PM

Thank you for your kind words, Amirmohammad. I'm glad to hear that your second experience with my team and me was smooth and stress-free. It's great to know that our communication and attention to detail met your expectations once again. If...

Jale was absolutely wonderful to work with! She was extremely responsive and very communicative! I'm very impressed with the service I received!

Reply from JJ Mazzo

April 6th, 2026 03:26 PM

I'm grateful for your feedback, Justine. It's wonderful to know that Jale made such a positive impression with her responsiveness and communication. Ensuring that you have a seamless experience is so important, and I’m pleased to hear you were...

You've helped us multiple times, and John's advice this time around was on point as usual. We could refininance at our desired rate because of his action. Thank you!

Reply from JJ Mazzo

March 30th, 2026 08:44 PM

I'm pleased that John's advice was beneficial for your refinancing needs, Kozue. It's always gratifying to know that we've been able to assist you effectively multiple times. If there's anything else you need or any questions about the process,...

Responsiveness patience pleasant to deal with

Reply from JJ Mazzo

March 20th, 2026 12:41 PM

It's great to hear that you found my responsiveness, patience, and approach pleasant, Barbara. Ensuring a positive experience is something I strive for, and I'm glad it resonated with you. If there's anything else you need or questions you...

Team was responsive, helpful and a pleasure to work with.

Reply from JJ Mazzo

March 19th, 2026 05:13 PM

I appreciate your kind words, Michael. I'm pleased to hear that you found the team responsive and helpful throughout your experience. It’s always my goal to make the process as smooth and enjoyable as possible for you. If there's anything further...

On time, available and great status update

Reply from JJ Mazzo

March 18th, 2026 08:21 PM

It was great working with you. Thanks again for putting your trust in us.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #186548 | Branch NMLS #1790854

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans