JJ Mazzo at CrossCountry Mortgage

Name: JJ Mazzo at CrossCountry Mortgage
Address: 31351 Rancho Viejo Road, Suite 204 & 205, San Juan Capistrano, California, 92675
Telephone: +1-877-237-9694
Rating: 4.82

Executive Vice President | NMLS #186548

4.82

(596)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 237-9694

San Juan Capistrano, CA

https://crosscountrymortgage.com/san-juan-capistrano-ca-4465/joseph-mazzo/

Location & Business Hours

Business Hours

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

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4.82

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Experience.com

4.77

(373)

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5.0

(97)

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4.85

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Friendly, supportive, knowlegable, great communication, great experience

Reply from JJ Mazzo

July 6th, 2026 03:09 PM

Peter, I appreciate your kind words about your experience. It's nice to know you found the communication and support helpful. If there's anything more I can do for you, please reach out.

I was ok the listing side of the transaction and just apprvoeated appreciated the weekly updates and the ease of the financing . No hiccups occured and it tells me that everything was lined up appropriately before your borrower ever started...

Reply from JJ Mazzo at CrossCountry Mortgage

June 25th, 2026 02:30 PM

Leanne, I'm grateful for your feedback and pleased to know that the weekly updates and financing process went smoothly. It's great to hear everything was in order from the start. If you have any further insights or need assistance, feel free...

Unbelievably smooth process. Very happy

Reply from JJ Mazzo at CrossCountry Mortgage

June 25th, 2026 01:23 PM

I'm glad to hear that you had such a smooth process, Michael. Your happiness with the experience means a lot to me. If there's anything more I can assist with, please feel free to reach out.

Zach is the best!

Reply from JJ Mazzo at CrossCountry Mortgage

June 23rd, 2026 05:33 PM

I'm pleased you had a great experience with Zach, Timothy. It's wonderful to hear positive feedback about the team. If there's anything else I can help with, please let me know.

Good communication during escrow & closing on time.

Reply from JJ Mazzo

June 15th, 2026 04:29 PM

I really appreciate the feedback and am looking forward to working with you again.

Everyone was responsive and answered all questions necessary. The process was smooth and efficient.

Reply from JJ Mazzo

June 10th, 2026 07:52 PM

Prudence, I'm pleased to hear that you found the process smooth and efficient, and that all your questions were answered. Your feedback is truly appreciated. If there's anything else I can assist with, please let me know.

I really appreciate it being kept informed every step away. The process was efficient and there was flexibility when some of my purchase conditions changed. Thank you.

Reply from JJ Mazzo

June 1st, 2026 07:36 PM

Thank you for sharing your experience, Denise. I'm glad to hear that you felt well-informed throughout the process and that we could accommodate your changing purchase conditions efficiently. If you have any further questions or need assistance,...

This was my second time working with JJ and his team and I had an amazing experience from start to finish same as before. Communication was always easy and clear, and they stayed on top of every detail throughout the entire process. They were...

Reply from JJ Mazzo

April 20th, 2026 05:42 PM

Thank you for your kind words, Amirmohammad. I'm glad to hear that your second experience with my team and me was smooth and stress-free. It's great to know that our communication and attention to detail met your expectations once again. If...

Jale was absolutely wonderful to work with! She was extremely responsive and very communicative! I'm very impressed with the service I received!

Reply from JJ Mazzo

April 6th, 2026 03:26 PM

I'm grateful for your feedback, Justine. It's wonderful to know that Jale made such a positive impression with her responsiveness and communication. Ensuring that you have a seamless experience is so important, and I’m pleased to hear you were...

You've helped us multiple times, and John's advice this time around was on point as usual. We could refininance at our desired rate because of his action. Thank you!

Reply from JJ Mazzo

March 30th, 2026 08:44 PM

I'm pleased that John's advice was beneficial for your refinancing needs, Kozue. It's always gratifying to know that we've been able to assist you effectively multiple times. If there's anything else you need or any questions about the process,...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #186548 | Branch NMLS #1790854

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans