JJ Mazzo at CrossCountry Mortgage
Executive Vice President | NMLS #186548
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeown... Show More
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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JJ Mazzo at CrossCountry Mortgage has received a review with 5 star rating from Denise S
Initially, we agreed on a 20 year loan term at 6.125% (no points). I was happy about the rate. On 10/17/24, I received a call from John B suggesting I consider a 15 year term at 5-7/8% to save over $100,000 as compared to the 20 year term....
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Reply from JJ Mazzo
November 12th, 2024 07:51 PM
Christopher, I appreciate your honest feedback and I'm sorry to hear about the issues you experienced with the loan process. We always aim for a seamless communication and transaction for our clients, and it seems like we missed this opportunity...
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Sussan was so sweet, attentive and felt like an old friend! The level of attention and follow up was impressive. I would recommend your company in a heart beat!
Reply from JJ Mazzo
November 7th, 2024 04:17 PM
Thanks so much for your kind words, Kelly! I'm thrilled that you felt well taken care of - we strive for attentive service at CrossCountry Mortgage, LLC. Hearing that you'd recommend us is the highest praise we could hope for! Be sure to reach...
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Cross Country completed our loan within closing time with no hiccups
Reply from JJ Mazzo
November 7th, 2024 12:50 PM
I'm thrilled to hear that your loan process went smoothly and within the expected time frame, Matthew. Your 5-star review is greatly appreciated. My team and I strive to ensure a hiccup-free journey for our clients at CrossCountry Mortgage,...
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JJ Mazzo at CrossCountry Mortgage has received a review with 5 star rating from Matthew K
Zach was great to work with
Reply from JJ Mazzo
October 13th, 2024 01:40 PM
Thank you, Sean, for your generous rating and kind words. It's a pleasure to hear that you had a great experience working with Zach. We at CrossCountry Mortgage, LLC, always strive to provide top-notch service to our clients. Your feedback...
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During our refi we were told we would skip a mortgage payment. That didn't happen and we ended up paying our previous mortgage that was on auto pay plus the cost of refi. Your customer service team stated it would take over 20 days to credit...
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Reply from JJ Mazzo
October 13th, 2024 01:08 PM
Hi Olivia, I appreciate your feedback and understand your frustration regarding the mortgage payment issue. I apologize for the confusion and inconvenience this may have caused. We at CrossCountry Mortgage value your trust and want to address...
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Underwriters made my life miserable asking for documents that didn’t exist, calling my CPA without my knowledge or consent that ended up costing me money and ultimately caused us to miss TWO closing dates through no fault of my own.
I cannot recommend the Mazzo team enough! Zach and the Mazzo team was incredibly responsive and efficient throughout the entire mortgage process. From the initial application to loan approval, they kept me informed every step of the way. Their...
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Very easy approval process. Expedited closing when seller’s wanted the 17 days closing. Clear and timely communication
Reply from JJ Mazzo at CrossCountry Mortgage
September 14th, 2024 04:19 PM
I'm thrilled to hear about your positive experience, Divya. It was a pleasure working with you to ensure a quick and efficient closing process. Your feedback on the clear and timely communication is greatly appreciated, as we strive to maintain...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Juan Capistrano, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #186548 | Branch NMLS #1790854
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 186548
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095