Top 5%
James Thamann at CrossCountry Mortgage
Senior Loan Officer | NMLS #114716
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Just re-financed our VA Loan and the whole experience as very smooth and easy to follow.
Jim kept in touch with us the entire time and answered our questions thoroughly
Reply from James Thamann
June 8th, 2026 03:30 PM
Charles, I'm grateful for your feedback and pleased to know that I was able to keep in touch and answer your questions thoroughly. If there's anything else you need, please don't hesitate to reach out.
This was the second go round with Cross Country, and for a reason!! With so many options to refinance, I'm glad I chose Cross Country again and James didn't disappoint!! Thanks for the smooth process!!
Reply from James Thamann
June 8th, 2026 05:57 PM
James, I'm glad to hear that you chose CrossCountry Mortgage again for your refinancing needs and that I was able to meet your expectations. Thank you for trusting me with the process and for your kind words. If there's anything else you need,...
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Easy refinance only took one day. Fast .
Reply from James Thamann
May 25th, 2026 01:18 PM
Alvin, I'm pleased to know that your refinance process was easy and completed in just one day. If you have any further questions or need assistance, I'm here to help.
Attentive knowledgeable service
Reply from James Thamann
May 19th, 2026 07:51 PM
Michael, I appreciate your kind words about the attentive and knowledgeable service. It's great to know you had a positive experience, and I'm here if you need anything else.
Was quick.
Reply from James Thamann
May 18th, 2026 02:10 PM
Andrew, I'm glad to hear that the process was quick for you. If you have any other feedback or need assistance, feel free to reach out to me.
Grom the start to the end and the help when i needsd and thank for the understanding thank.
Reply from James Thamann
May 18th, 2026 01:17 PM
James, I appreciate your feedback and am glad to hear that you felt supported throughout the process. If there's anything else you need, please don't hesitate to reach out.
James was very polite and kept us informed every step of the way. I believe that is why we stay with cross countr.
Reply from James Thamann
May 14th, 2026 04:14 PM
Thank you for your kind words, Paul. I'm glad that you felt informed throughout the process, and it's appreciated to know that's why you've chosen to stay with CrossCountry Mortgage. If there's anything else I can assist you with, please let...
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It was almost completely done online.
Reply from James Thamann
May 13th, 2026 02:36 PM
I'm glad to hear that the online process worked for you, Sarah. If you have any feedback or questions about your experience, please feel free to reach out to me directly.
The process was extremely slow. In the beginning I provided all necessary documentation, and ended up have to repeat multiple steps and jump through hoops. I felt the communication could have been Better as well.
Reply from James Thamann
May 12th, 2026 01:40 PM
I'm sorry to hear about your experience, Ashley. It sounds like the process was frustrating, and I appreciate your feedback on communication and efficiency. Please reach out to me directly if you'd like to discuss this further or if there's...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #114716 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 114716
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095