Top 5%
James Thamann at CrossCountry Mortgage
Senior Loan Officer | NMLS #114716
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
Location & Business Hours
Friday
08:30 AM to 05:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Attentive knowledgeable service
Was quick.
Grom the start to the end and the help when i needsd and thank for the understanding thank.
James was very polite and kept us informed every step of the way. I believe that is why we stay with cross countr.
Reply from James Thamann
May 14th, 2026 04:14 PM
Thank you for your kind words, Paul. I'm glad that you felt informed throughout the process, and it's appreciated to know that's why you've chosen to stay with CrossCountry Mortgage. If there's anything else I can assist you with, please let...
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It was almost completely done online.
Reply from James Thamann
May 13th, 2026 02:36 PM
I'm glad to hear that the online process worked for you, Sarah. If you have any feedback or questions about your experience, please feel free to reach out to me directly.
The process was extremely slow. In the beginning I provided all necessary documentation, and ended up have to repeat multiple steps and jump through hoops. I felt the communication could have been Better as well.
Reply from James Thamann
May 12th, 2026 01:40 PM
I'm sorry to hear about your experience, Ashley. It sounds like the process was frustrating, and I appreciate your feedback on communication and efficiency. Please reach out to me directly if you'd like to discuss this further or if there's...
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James and the while crew kept me abreast of the progress during the refinancing of our loan. Thank you for all you guys did to help us lower our mortgage payment!!
Reply from James Thamann
May 11th, 2026 08:03 PM
I'm pleased to hear that I could assist you throughout the refinancing process, Terry. It's great to know we helped lower your mortgage payment. If you have any more questions or need further assistance, feel free to reach out.
Closed on time!
Reply from James Thamann
May 11th, 2026 07:24 PM
It was great working with you. Thanks again for putting your trust in us.
Very helpful and informative through the whole process
Reply from James Thamann
April 29th, 2026 04:14 PM
I'm glad to hear that you found the process helpful and informative, Joseph. If you have any more questions or need assistance in the future, feel free to reach out.
Thank you to Jim for making it very easy.
Reply from James Thamann
April 27th, 2026 05:03 PM
I'm grateful for your kind words, Carmen. It's great to know that the process was easy for you. If you ever need further assistance at CrossCountry Mortgage, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #114716 | Branch NMLS #3029
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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710
/850
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 114716
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095