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James Thamann at CrossCountry Mortgage
Senior Loan Officer | NMLS #114716

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I tried reaching out to you before closing with questions but you never responded.
Cross Country has been calling me about collection. Then they send me a payoff. I did not understand what was going on.
We couldn’t have asked for a better loan officer than James! From start to finish, he was professional, knowledgeable, patient, and always willing to answer every question we had. Our loan wasn’t the easiest, and there were a few unexpected...
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We couldn’t have asked for a better loan officer than James! From start to finish, he was professional, knowledgeable, patient, and always willing to answer every question we had. Our loan wasn’t the easiest, and there were a few unexpected...
read more
Easy, quick and painless! Now I'm saving extra every month on my mortgage.
Reply from James Thamann
July 29th, 2026 04:42 PM
Severian, I'm pleased to know that the process was easy and quick for you. It's great to hear you're now saving extra on your mortgage each month. If you have any questions or need further assistance, feel free to reach out.
Great customer service.
Reply from James Thamann
July 27th, 2026 12:49 PM
Durell, I appreciate your positive feedback on the customer service. If there's anything else I can do for you, please let me know.
Every process of the loan was explained in detail and James answered all our questions.
Reply from James Thamann
July 20th, 2026 01:57 PM
Alonzo, I'm pleased to hear that you found the loan process detailed and informative. If you have any more questions or need further assistance, please feel free to reach out.
It did not cost me any out of pocket expense and timing was a godsend pulling me out of an escrow hole I was recovering from due to my own error
Reply from James Thamann
July 17th, 2026 08:12 PM
Michael, I'm glad to hear that the timing worked out well for you and that there were no out-of-pocket expenses. If there's anything else I can assist you with, please don't hesitate to reach out.
Thanks, James for your support and accurate preparation of our refinance you did an awesome job.
Thanks so much
Walter & Christine Menza
Reply from James Thamann
July 15th, 2026 07:52 PM
Walter, I appreciate your kind words. I'm pleased to hear that you and Christine were satisfied with the support and preparation for your refinance. If there's anything more you need, please feel free to reach out.
Pleasant, professional and fast service
Reply from James Thamann at CrossCountry Mortg...
July 13th, 2026 05:07 PM
Dessierai, I appreciate your kind words. I'm happy to hear that you found the service pleasant, professional, and fast. If you have any more needs in the future, please don't hesitate to reach out.
Thank you, James was very professional and very responsive to my questions and concerns.
Reply from James Thamann at CrossCountry Mortg...
July 10th, 2026 05:11 PM
Heidy, thank you for your kind words. I'm glad I could be responsive and professional in addressing your questions and concerns. If you need anything else, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #114716 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 114716
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095