Jim Mitzel | Division President | Primary Residential Mortgage, Inc.'s Cover Image
Jim Mitzel | Division President | Primary Residential Mortgage, Inc. - Division President in Denton, TX

Jim Mitzel | Division President | Primary Res...

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Division President

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I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    K
    Kimberly C
    Dallas, TX
    Posted on March 6th, 2024 01:34 PM
    Jim was very attentive and responsive in any questions we had!
    Reply from Jim Mitzel
    March 20th, 2024 01:35 PM
    I sincerely appreciate your kind words and the excellent rating, Kimberly! It was a pleasure working with you and answering all your questions. Providing attentive and responsive service is a priority for us here at Primary Residential Mortgage,...
    read more
  • Encompass
    C
    Christine S
    Rockwall, TX
    Posted on February 25th, 2024 03:15 PM
    Jim and his team are easy to work with and communicate well during the entire process. This is our third home with Jim and we will use him again if we move.
    Reply from Jim Mitzel
    March 10th, 2024 03:15 PM
    I am truly humbled by your kind words, Christine. It's always a pleasure serving great clients like you and being a part of your home buying journey. I am glad to hear that you are satisfied with our communication during the process, as we...
    read more
  • Encompass
    J
    Jason L
    Flower Mound, TX
    Posted on February 12th, 2024 02:00 PM
    Thank you for helping get us to closing, I know that Tony can sometimes be difficult to work with
    Reply from Jim Mitzel
    February 26th, 2024 02:00 PM
    I'm glad to hear that I could assist you through the closing process, Jason. The teamwork and collaboration are essential parts of what we do here at Primary Residential Mortgage, Inc. We strive to provide the best service, even when things...
    read more
  • Encompass
    S
    Stephen M
    Colleyville, TX
    Posted on January 18th, 2024 07:10 PM
    Very knowledgeable and easy to work with.
    Reply from Jim Mitzel
    February 1st, 2024 07:13 PM
    Thank you, Stephen, for taking the time to leave such a positive review. I'm thrilled to hear that you found our process easy and informative. At Primary Residential Mortgage, Inc., we aim to provide top-notch service to our customers. I'm...
    read more
  • Encompass
    M
    Mikel P
    Colleyville, TX
    Posted on January 5th, 2024 07:16 PM
    Thank you for all of your help and another smooth closing! Love working with you all.
  • Encompass
    M
    Marie W
    Prosper, TX
    Posted on December 8th, 2023 03:36 PM
    We refinanced a home mortgage with Jim and have financed two new home mortgages as well. He is always the first person I contact for my lending needs. He’s always anxious to help and very responsive. He helps us every step of the way through...
    read more
    Reply from Jim Mitzel
    December 22nd, 2023 03:40 PM
    I'm very grateful for your kind words, Marie. It's always a pleasure assisting you with your mortgage needs and I'm glad to hear you're satisfied with the process. I strive to be as helpful and responsive as possible to make things run smoothly....
    read more
  • Encompass
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    Grace S
    Dallas, TX
    Posted on November 28th, 2023 07:12 PM
    Jim and his team were so helpful every step of the way - explaining my options, answering questions, and guiding me smoothly to the finish line of home ownership! So grateful!
    Reply from Jim Mitzel
    December 12th, 2023 07:15 PM
    Thank you for such a fantastic review, Grace! It was a pleasure working with you. Your kind words are deeply appreciated and serve as a great encouragement for my team and me. We are thrilled to know we could assist you throughout this process...
    read more
  • Encompass
    L
    Lois M S
    Denton, TX
    Posted on November 28th, 2023 03:06 PM
    We had a wonderful experience with Jim and his team. They were all very helpful, answering our questions promptly and patiently. They made us feel confident and comfortable throughout the entire process. Jim personally went "above and beyond"...
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    Reply from Jim Mitzel
    December 12th, 2023 03:06 PM
    Thank you so much for your kind words, Lois. I'm so pleased to hear that you had a wonderful experience with my team and I. We always strive to provide the highest level of service and make the process as smooth as possible for our clients....
    read more
  • Encompass
    K
    Kelly H
    Dallas, TX
    Posted on November 22nd, 2023 02:51 PM
    Would love to do another deal with you. Let’s connect after the holiday.
    Reply from Jim Mitzel
    December 6th, 2023 02:53 PM
    I'm thrilled to hear that you had a positive experience and are considering another deal! I'm absolutely open to connecting after the holidays and discussing any future mortgage needs you may have. Thank you for the 5-star rating and for choosing...
    read more
  • Encompass
    C
    Christian K
    Plano, TX
    Posted on November 16th, 2023 03:37 AM
    Jim was great throughout the entire process. Never hesitated to help answer our questions and walk us through the process as first time homebuyers. A super speedy close on top of that made for a great overall experience!
    Reply from Jim Mitzel
    November 30th, 2023 03:38 AM
    I'm thrilled to hear that your experience as first-time homebuyers went smoothly. It was truly a pleasure to guide you through the process and I'm happy we could get to a quick close for you. I aim to provide this level of service to all my...
    read more
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    About
    I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. Making the mortgage process as simple and painless as possible is what I am all about. This is one of the biggest purchases of your life... we strive to make it the best experience it can be. NMLS # 274161
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
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    Positions
    • Primary Residential Mortgage, Inc.- www.PRMITX.com - Mortgage Planner/Branch Manager
      Jan 1st, 2004 - Current

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 274161, TX #274161
    Disclaimer
    Equal Housing Opportunity

    PRMI NMLS# 3094

    PRMI's Legal and Licensing Information

    PRMI Privacy Policy

    NMLS Consumer Access

    This office is licensed and examined by the Texas Department of Savings and Mortgage Lending, Texas SML Mortgage Bank Registration Texas Office of Consumer Credit Commissioner, Texas SML Mortgage Bank Registration 10481-46726.

    For Texas Residents Only Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.