Jim Mitzel | Division President | Primary Res...
Division President
Primary Residential Mortgage - Salt Lake City, Utah
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jim Mitzel and his team at PRMI are AMAZING!!They are knowledgable, understanding and professional. They truly go above and beyond for their clients. Jim always has an answer, always picks up the phone and is always available to help. I would...
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Reply from Owner
September 5th, 2026 03:07 PM
Hi, Desiree. We are thrilled to learn that you had a positive experience with us!
Our experience using PRMI has been the best. They were always able to help us even after hours. They answered every question thoroughly and quickly. The best experience a customer could ever have.
Reply from Owner
September 2nd, 2026 08:02 PM
Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!
Jim , Zach and Amy did an outstanding job getting our loan done . Would recommend them to anybody
Reply from Owner
September 1st, 2026 03:07 PM
Hi, Rick. Thank you so much for leaving us a stellar review!
No comparison. PRMI had better service, speed, and simplicity versus all the big banks. Easier process. Real people available by phone to help in the evenings and weekends when needed. Competitive rates and lower closing costs.
Reply from Owner
June 17th, 2026 11:37 PM
Hi, Lisa. Thank you so much for leaving us a stellar review!
Amazing experience! Jim and his team are great people who made our mortgage process painless. I wish I could give 6 stars!
Reply from Owner
May 31st, 2026 02:19 PM
Hi, Rich. We are thrilled to learn that you had a positive experience with us!
We got the opportunity to work with Jim and Amy for a second time. It was just as pleasant as the first! Amy is right there when you need her with encouragement and guidance and her team stayed on top of things. We were selling our old home...
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Reply from Owner
May 25th, 2026 08:30 PM
Hi, Ashton. Your feedback is highly appreciated. Thank you for the review!
This is the 3rd house they’ve done for me. Amy and Jim are great to work with!! They keep you up to date through every step of the process! Definitely recommend!
Reply from Owner
May 24th, 2026 01:33 PM
Hi, Brad. Thank you so much for leaving us a stellar review!
Jim and his team were great to work with! Made the whole process seamless. As an agent or broker, i'd recommend them to my clients.
Reply from Owner
May 21st, 2026 01:57 PM
Hi, Jarrett. We are thrilled to learn that you had a positive experience with us!
PRMI is great! The entire mortgage experience went smoothly. My questions were answered and everything was explained to me throughout the process. Jim and his team are true professionals, very knowledgeable, and experienced. I highly recommend...
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Reply from Owner
May 1st, 2026 02:38 PM
Hi, Seth. Your feedback is highly appreciated. Thank you for the review!
PRMI is the best home financing company in the country. They take care of business and have the best processor Cristina Eastman is amazing, works very hard to get your financing aproved with the best rate possible. Also, works even harder to...
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Reply from Owner
April 30th, 2026 01:58 AM
Hi, Eric. Thank you so much for leaving us a stellar review!
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About
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. Making the mortgage process as simple and painless as possible is what I am all about. This is one of the biggest purchases of your life... we strive to make it the best experience it can be.
NMLS # 274161
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- Primary Residential Mortgage, Inc.- www.PRMITX.com - Mortgage Planner/Branch ManagerJan 1st, 2004 - Current
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 274161, TX #274161
Disclaimer
PRMI NMLS# 3094
This office is licensed and examined by the Texas Department of Savings and Mortgage Lending, Texas SML Mortgage Bank Registration Texas Office of Consumer Credit Commissioner, Texas SML Mortgage Bank Registration 10481-46726.For Texas Residents Only Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.