Jim Mitzel | Division President | Primary Res...
Division President
Primary Residential Mortgage - Salt Lake City, Utah
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Jim and his team are always amazing. I would reccomend them to everyone!
Reply from Jim Mitzel
July 25th, 2025 02:44 PM
Thank you so much, Desiree, for your glowing review! I'm really glad to hear that you've had such positive experiences with us. Your willingness to recommend us to others is the highest compliment we could receive. If there's ever anything...
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Jim as great. But the other team members who assisted in processing the transaction were not as good. Communication was less than ideal and knowledge lacking. For example, individual didn't know that BB&T was same as Truist.
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Reply from Jim Mitzel
July 7th, 2025 03:12 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
The process getting to the closing was simply fatiguing. The closing was fine.
Reply from Jim Mitzel | Division President | P...
July 1st, 2025 02:29 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
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Reply from Jim Mitzel | Division President | P...
June 20th, 2025 01:15 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Jim & Teamy Amy were superlative in how they handled our close. They were detailed and kept us well informed throughout. From our perspective it was a very easy process. The title company even remarked at how easy and smooth everything went...
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Jim & Teamy Amy were superlative in how they handled our close. They were detailed and kept us well informed throughout. From our perspective it was a very easy process. The title company even remarked at how easy and smooth everything went...
read more
Reply from Jim Mitzel
June 4th, 2025 12:13 PM
I'm thrilled to hear about your positive experience with the closing process. It's wonderful to know that you found it easy and well-managed. Thank you for your high recommendation of our team.
Jim's team worked with us to make our closing happen quickly and without any issues. They were helpfula nd courteous and available to answer any questions we had.
Reply from Jim Mitzel
May 21st, 2025 11:04 AM
I'm thrilled to hear that our team was able to assist you efficiently with your closing process. We strive to provide helpful and courteous service, and it was a pleasure working with you. Thank you for your kind words and for choosing Primary...
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We appreicate you and your team. You guys are our first level referral partner. Thank you!
Reply from Jim Mitzel
May 15th, 2025 02:03 PM
I'm thrilled to hear that you value our partnership so highly. It's a pleasure working with you and your team. Thank you for your kind words and trust in us as your first-level referral partner.
Responds quickly and Is always available to answer questions through the process.
Reply from Jim Mitzel
May 14th, 2025 12:09 PM
I'm glad to hear that my responsiveness and availability were helpful to you throughout the process. It was a pleasure assisting you, and I appreciate your feedback.
Jim and his team were very responsive, explained things clearly, and were very supportive throughout the process .
Reply from Jim Mitzel
April 16th, 2025 03:47 PM
I'm thrilled to hear that you found our team responsive and supportive. It was a pleasure explaining things clearly and assisting you throughout the process. Thank you for your kind words and for choosing Primary Residential Mortgage, Inc.
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About
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. Making the mortgage process as simple and painless as possible is what I am all about. This is one of the biggest purchases of your life... we strive to make it the best experience it can be.
NMLS # 274161
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- Primary Residential Mortgage, Inc.- www.PRMITX.com - Mortgage Planner/Branch ManagerJan 1st, 2004 - Current
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 274161, TX #274161
Disclaimer
PRMI NMLS# 3094
This office is licensed and examined by the Texas Department of Savings and Mortgage Lending, Texas SML Mortgage Bank Registration Texas Office of Consumer Credit Commissioner, Texas SML Mortgage Bank Registration 10481-46726.For Texas Residents Only Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.