

Jim Jay
Senior Loan Officer | NMLS# 138898

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything. Jim was friendly, took all the time necessary and was nothing but helpful. It was a perfect experience.
This had to have been the easiest purchase I've ever made. Normally you're asked for everything short of your first born when you purchase a new home or re-fi. I wasn't hounded over a bunch of petty clarifications which made the sale go very...
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Always answer my question super fast. Never had to wait more than a few minutes for a call back
Jim Jay and his team worked so effectively and made it possible for us to buy our first home. Forever grateful for them.
Jim was friendly, competent, easy to get ahold of, informative. He didn’t make me feel stupid, with all the questions I asked. His staff, including Miki Underwood, was amazing. I appreciate you all.
Attention to detail at every step of the way. Hand holding when needed, ha!! Your team was so helpful in reassuring us that things were being handled along the right timeline. Great attitudes and patience. We are so grateful to have had your...
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Miki Underwood, she took a personal interest in the process, which is great, and rare these days. She went way above and beyond was was expected to see the process was finished successfully.
Jim and his team made the entire process of refinancing our home comfortable and stress-free! He provided us with the best options and took the the time we needed to understand the process and product.
Jim and his team got us set up for the refi and then were patient as we waited for the rates to get to the right level to make sense for us. They checked in regularly (but not too often...) and made the closing process easy.
All questions were answered and emails answered promptly.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Fairway Independent Mortgage Corporation - Sales Manager & Senior Loan OfficerJun 1st, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 138898
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures