Jim Jay
Senior Loan Officer | NMLS# 138898
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y...... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Amazing communication and follow-up
Reply from Jim Jay
October 22nd, 2025 06:50 PM
I'm really pleased to know that you found the communication and follow-up to be effective. It's important to me that you feel supported throughout the process. Thanks for sharing your experience! So happy for you and Rich and your new home!!...
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Jim was always available with good information and good energy. He's persistent in the best way and we felt taken care of.
Jim did an amazing job helping us buy our first house! Helped us through all the steps and made sure we knew what to expect
Always quick to call or text when needed. Down to earth while also being technical enough. Easy to work with all around. Made it feel almost too easy haha. I felt safe knowing he had everything under control.
Excellent communication throughout entire home buying process. Jim went above and beyond to answer all of our questions, and his entire staff is incredibly friendly and helpful. 10/10 would recommend!
Excellent communication and friendly service!
Jim was extremely helpful with working with us on what was a realistic budget for our home, running various numbers for different properties, and was always available and responsive via phone or email . He is Personable and his team made purchasing...
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Jim was extremely timely/available, displayed a great depth of knowledge about the industry, always ensured we were well-informed about our options, and was simply a pleasure to talk to!
I’ve worked with Jim a few times and can’t recommend him enough. He is thorough, attentive, and genuinely caring. Even though he was likely working with multiple clients at the same time, he always made me feel like a top priority.
Reply from Jim Jay
April 1st, 2026 10:49 PM
I'm grateful for your kind words and continued trust. It's important to me to ensure each client feels prioritized and receives attentive service, so I'm pleased to know this came through in our interactions. Thank you for sharing your experience,...
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Jim and Maddy were so helpful, knowledgable, and communicative through the entire home buying process. They went above and beyond to make this a smooth process for us as first time home buyers. We would happily recommend Jim and his team!
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Reply from Jim Jay
March 30th, 2026 09:51 PM
It's great to know that you felt supported and informed throughout your home buying journey. Making the process smooth, especially for first-time buyers, is really important to me. I appreciate your kind words and recommendation, Sydney. Thanks...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Fairway Independent Mortgage Corporation - Sales Manager & Senior Loan OfficerJun 1st, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 138898
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures