Jessica Brooks
Loan Originator, NMLS ID# 680105
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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Very knowledge and a pleasire to work with!
Reply from Jessica Brooks
February 10th, 2025 11:38 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
She just did a great job
Reply from Jessica Brooks
January 30th, 2025 06:30 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Easy to talk to reps, they clarified all questions, and simply made it an easy process overall.
Reply from Jessica Brooks
January 26th, 2025 05:20 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Excellent customer service experience. Highly recommend!
Reply from Jessica Brooks
January 20th, 2025 07:28 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Pretty seamless process, worked mainly with processer..
Reply from Jessica Brooks
January 13th, 2025 03:56 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Lack of communication for important items like cash out amount cut in half with no reason why. Another loan payoff could have been removed so that I got the cash out amount I was looking for. The Loan processor did not communicate closing optiona...
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Reply from Jessica Brooks
December 29th, 2024 02:56 PM
Your feedback regarding your experience is greatly appreciated. Your review does not meet the level of care we strive to provide. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling...
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Jessica was fantastic, got us the best options for what we needed and got it done quickly! We couldnt have asked for a better contact in this whole process. Myself and my family are very thankful she was the one that called us.
Reply from Jessica Brooks
December 20th, 2024 04:32 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Quick to move forward on any documents when received and very polite.
Reply from Jessica Brooks
December 2nd, 2024 12:22 AM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
Jessica was 'out of the loop' once the application was made - she was r involved in all the hoops we had to jump through while working toward an underwriting decision - on the other hand, Jerre Sartain, the 'processor' stayed attentive and...
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Reply from Jessica Brooks
November 30th, 2024 12:33 AM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at
************************** or 1-************.
Great response time and helped make it easy
Reply from Jessica Brooks
November 28th, 2024 02:43 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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About
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals.
I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
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Licenses
- NMLS ID #680105
- AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.