Top 5%
Jessica Armbruster at CrossCountry Mortgage
VP of Sales | NMLS #211614
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Everybody was very helpful with everything I needed to do
Reply from Jessica Armbruster
March 9th, 2026 03:23 PM
It's great to hear that you found the support helpful, Lonnie. I'm glad I could assist you with everything you needed. If there's anything else I can do for you in the future, feel free to reach out.
Jessica was a typhoon of speed and precision, her and her team exceed our every expectation
Reply from Jessica Armbruster
January 15th, 2026 03:31 PM
I'm pleased to hear that I could meet your expectations with such speed and precision, Richard. It was a pleasure working with you, and I appreciate your kind words. If there's anything more I can do to assist you in the future, please don't...
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Matt did a great job communicating and keeping the transaction moving forward. We hit a few snags along the way and he jumped in to make sure things stayed on track. Thanks!
Reply from Jessica Armbruster
January 12th, 2026 06:20 PM
I enjoyed working with you. Thanks for the great feedback.
Jessica and her team continue to prove to be very easy to work with. This was my second experience with the group and they are very professional, resourceful and prompt with responses.
Reply from Jessica Armbruster
January 9th, 2026 05:22 PM
I'm grateful for your continued trust in my services, Cecelia. It's rewarding to know that you find working with us easy and professional. Should you have any further needs or questions as you move forward, I'm always here to assist.
Friendliness prompt responses to inquiries
She was okay while I was in the process of getting my home, she helped move the process along. However, not that friendly.After closing on my home, I have had a few questions and uncertainties I've tried to reach out about, and she has ignored...
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She was okay while I was in the process of getting my home, she helped move the process along. However, not that friendly.After closing on my home, I have had a few questions and uncertainties I've tried to reach out about, and she has ignored...
read more
jessica was very quick to respond through the process! Her team was great as well
quick work
Matt Carter was the best!. Nikki Ziats was rude, sarcastic and just didn't care!. I believe if I would have treated her or anyone on her team with that disrespect.....my license would have revoked or suspended. We are living in a time where...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #211614 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 211614
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095