Top 5%
Jessica Armbruster at CrossCountry Mortgage
VP of Sales | NMLS #211614
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
completed all paperwork on my phone. very helpful and professional
You all are amazing! From start to finish, your communication was so wonderful and your replies were so incredibly fast! We can't believe how fast we closed on this house. Your team is wonderful to work with and helped us understand every step...
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Although there were a lot of hiccups on the sellers side, Jessica and the team went above and beyond at every notice and had things figured out quickly. Ahe also helped me understand a lot about buying a house for the first time and provided...
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Although there were a lot of hiccups on the sellers side, Jessica and the team went above and beyond at every notice and had things figured out quickly. Ahe also helped me understand a lot about buying a house for the first time and provided...
read more
Reply from Jessica Armbruster at CrossCountry ...
August 19th, 2026 03:36 PM
Michael, I'm glad to hear that I could help you navigate the home-buying process and provide valuable resources. Thank you for recognizing our efforts to manage the challenges on the seller's side efficiently. If you have any more questions...
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Everyday was something else we would need additional paperwork additional information.It would of been nice to know up front and automated message would come even after I turned the necessary information and paperwork in.It was a very stressful...
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Reply from Jessica Armbruster
August 17th, 2026 06:35 PM
Melissa, I appreciate your feedback and understand that the process was stressful with the additional paperwork and messages. I strive to improve communication, and your insights are valuable in helping me do so. Please reach out to me directly...
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Everything happened on schedule... I did speak with the buyers today and they said everything went well also... they did say there was alot of repetative requests for information from multiple people.. it wasnt' that big of an issue..
Reply from Jessica Armbruster
August 14th, 2026 01:47 PM
Steve, I'm pleased to hear that everything happened on schedule and that the buyers also had a positive experience. I understand that the repetitive requests for information can be a bit of a hassle, and I appreciate your patience with the...
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It was fast, well explained and they were very helpful with all of our questions
Reply from Jessica Armbruster
August 13th, 2026 06:32 PM
I'm happy to hear that you found the process fast and well explained, Todd. Thank you for sharing your experience, and if you have any more questions, feel free to reach out.
Quick respone response to questions and readily available to clients.
Reply from Jessica Armbruster
August 12th, 2026 05:21 PM
I'm grateful for your kind words, Kelly. It's important to me to be responsive and available, and I'm pleased that this has been your experience. If there's anything else I can assist you with, please feel free to reach out.
Very helpful and attentitive in making a stressful transition feel easier!
Reply from Jessica Armbruster
August 12th, 2026 07:36 PM
I'm glad to hear that I could help make your transition feel easier, Morgan. Thank you for your kind words, and if there's anything else you need, please let me know.
It was exciting working with the team
Reply from Owner
August 11th, 2026 07:56 PM
I'm pleased to hear that you found working with the team exciting, Jennevie. Thank you for sharing your experience, and if there's anything more I can assist you with, please let me know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #211614 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 211614
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095