Top 5%
Jessica Armbruster at CrossCountry Mortgage
VP of Sales | NMLS #211614
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
I was lied to about communication with my realtor. I was lied to about refunds I should have received because of mistakes made by cross country. I was asked for information I uploaded to cross country's portal by at least five different point...
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The communication was absolutely awful! Our lender literally lied straight to us on a few occasions, made me pay for things I should not of ( a second appraisal $200, never saw the return on that as promised) I dealt with so many people all...
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Jessica was always available by email or text when we had a question during the loan process. CrossCountry made our current and previous homebuying experience smooth and were always communicating during each step in the process.
Reply from Jessica Armbruster
July 24th, 2024 01:03 PM
Thank you so much for the kind feedback, Kayla! I'm thrilled to hear you found the loan process smooth and appreciated our continuous communication. It's always my goal to be available and provide clear information throughout your homebuying...
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Jessica was always available to answer questions and did a fantastic job getting our deal back on track when we had a hiccup.
Reply from Jessica Armbruster
July 23rd, 2024 08:11 PM
I really appreciate the feedback and am looking forward to working with you again.
The whole team was incredible. I have to give a lot of thanks and praises to Brandi Lane! She went so above and beyond to ensure that I could close on my house on the established date. She kept in constant communication and was super nice throughout...
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I had an amazing experience because of the fast response and how you catered to all of my clients needs. They are incredibly efficient and attentive, ensuring everything was promptly resolved. Thank you for providing such a wonderful experience!...
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Reply from Jessica Armbruster
July 22nd, 2024 03:15 PM
It was great working with you. Thanks again for putting your trust in us.
Jessica Armbruster at CrossCountry Mortgage has received a review with 5 star rating from Sarah U
Everyone involved was very helpful, kind and a pleasure to work with. Thank you!!
Reply from Jessica Armbruster
July 21st, 2024 05:47 AM
I'm thrilled to hear about your positive experience, Sarah! It's always my goal to provide helpful and kind service to our clients at CrossCountry Mortgage, LLC. Your feedback means the world to me, and it was truly a pleasure to work with...
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Awesome experience on my first time buying a home. Quick responses, and very helpful through the process. Would highly recommend and will do business again.
Reply from Jessica Armbruster
July 18th, 2024 01:13 PM
Thank you so much for your kind words, Zeke. I'm delighted to hear you had a positive experience with your first home purchase. I strive to be responsive and assist clients throughout the process, so it's wonderful to hear your feedback. I...
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Everything was good.
I expected to have more frequent updates from your team.
Reply from Jessica Armbruster
July 17th, 2024 07:57 PM
Hi Ehsan, Thank you for your feedback and for rating us 4 stars. I understand your concern about frequent updates and I'm sorry if we didn't meet your expectations in this area. I'll make sure to communicate this to the team at CrossCountry...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #211614 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 211614
Awards
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095